10.00 - 16.30 LEARN Workshop: Make Research Data Management Policies Work

LEARN Workshop: Make Research Data Management Policies Work

Congress Paasitorni, Paasivuorenkatu 5 A, Room 302-303, Floor 3

This is the third of five international workshops within the EU-funded project, LEARN (LEaders Activating Research Networks (www.learn-rdm.eu)), which addresses the challenges of existing, disparate e-infrastructures and the global needs of research data. LEARN workshops are designed to encourage all stakeholders – research funders, organisations and decision- makers, researchers, library and IT staff – to explore their roles and responsibilities in the process of developing policies for Research Data Management. The workshop in Helsinki will present the work carried out by the project and provide a forum for discussion and the exchange of advice, ideas and views in the effective implementation of RDM policies.

The 3rd LEARN Workshop will be split into two sessions. The morning session will be devoted to lectures by keynote speakers, whereas the afternoon session will be devoted to breakout groups, where best practices and case studies will be identified and discussed. It will close with a round table with several expert panellists who will discuss requirements for putting RDM policies in practice.


10.00 - 16.30 UX Workshop: Approaches to user experiences (UX) in Scandinavian Academic Libraries

Approaches to user experiences (UX) in Scandinavian Academic Libraries

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V520 Kaneli, Floor 5

Andrea Gasparini, University of Oslo Library and Department of Informatics

Heli Kautonen, National Library of Finland and Aalto University

In recent years, a number of academic libraries have worked actively to get users back to the physical library space by providing customised services that have been developed using various user-focused methodologies. At the same time, academic libraries are utilising user-centred design methods to improve and develop their digital services. Libraries are reinventing themselves by taking up a new role as a central arena on campus, not only by supporting researchers and students in their academic work but also by facilitating co-operation in various ways. This requires new strategic approaches, as well as knowledge about users and their emerging needs. Recent studies indicate that user experience (UX) is a relevant competence for library service developers. These studies point to the impact of UX strategies, including at leadership level, and promote UX as a competitive advantage for libraries.

The aim of this workshop is to share knowledge of user experience design methods and outcomes with other academic librarians working on the development of new library services. Perspectives covered include: user experience and usability, design for better UX, ‘Design Thinking’, and value (return of investment) of user-centred design. The workshop will be participatory since we wish to demonstrate successful methods to one another. As an introduction to the topic, invited representatives from five or six Scandinavian academic libraries will present their experience and give case examples of UX in their libraries. Workshop participants will then have a chance to test some UX design methods and tools in practice, and discuss relevant questions or UX design challenges with their peers during the group work session. Workshop organisers and case presenters will lead the work of each group. Registered participants may also propose questions and discussion topics beforehand through an online questionnaire, which will be used to assess participants’ prior knowledge of UX design.

The workshop will enable participants to –

  • learn how different user experience (UX) design methods and tools have been used in other academic libraries (in Scandinavia)
  • test some UX design methods and tools and discuss UX challenges with peers
  • share their own experiences of designing UX
  • network with librarians who are interested in UX and other aspects of user-centric design.


13.00 - 16.30 LIBER Research and Education Working Group Workshop: Customer Satisfaction in Libraries: A Tool for Making Research Support Better?

LIBER Research and Education Working Group Workshop: Customer Satisfaction in Libraries: A Tool for Making Research Support Better?

Congress Paasitorni, Paasivuorenkatu 5 A, Room Juho Rissanen, Floor 1½

How can we find the best practices for research and education support? The Working Group for Research and Education will tackle this question by organising a workshop on using the data from a customer satisfaction survey to understand the needs of library customers better and to improve services.

In 2015-16 a number of research  libraries in Denmark, Estonia, Finland, UK and Spain created a pilot consortium to run a LibQUAL Light+  customer satisfaction survey, with some LIBER-specific questions about research support added to the normal set of questions. In addition, some libraries in the UK, Ireland, the Netherlands and Belgium, which had previously carried out the survey in 2015, agreed to have their data included.

The data from the survey and the trends revealed in it are used as a basis for examining how users value library services and what their expectations are. Special emphasis will be given to the research support questions.  Significant differences between participating countries will  be noted if they occur.  The aim is not, however, merely to demonstrate the results from the pilot consortium of libraries but also to mirror them in future development and changes to the professional working environment, and by that means lead discussion on what libraries should do, or do more of in the future, and what is less important.  The participants will also be encouraged to discuss further ways of identifying good practices for research support with an emphasis on future needs.


09.00 - 12.00 LIBER Copyright Working Group Workshop: Copyright Exceptions for Libraries – A Global Outlook as a Context for European Copyright Reform

LIBER Copyright Working Group Workshop: Copyright Exceptions for Libraries – A Global Outlook as a Context for European Copyright Reform

Room Tarja Halonen, Floor 1½

In June 2016 the European Commission will present its proposals for copyright reform within the scope of the Digital Single Market initiative. The expected outcome is a focus on access to knowledge, and exception rules to the benefit of the libraries of Europe is long awaited.

Copyright issues in a library context include preservation and replacement, text and data mining (TDM), copies for research and study, cross-border access and inter-library loans, e-lending, ‘making available’ on dedicated terminals, mass digitisation, orphan works, and serving the needs of persons with disabilities.

As a backdrop to the proposals, Professor Kenneth Crews, Columbia University, USA, author of WIPO’s 2015 ‘Study on Copyright Exceptions for Libraries and Museums’, will set out the connection between libraries and copyright, and offer an overview on copyright exceptions in national legislations globally, as well as a fair use/fair dealing perspective.

The second half of the workshop will be an interactive session where the audience will scrutinise the present proposals for European copyright reform and put them in the context of their daily library activity.

09.00 - 12.00 LIBER Scientific Information Infrastructures Working Group Workshop: Skills for Supporting Research Data Management

LIBER Scientific Information Infrastructures Working Group Workshop: Skills for Supporting Research Data Management

Room 302-303, Floor 3

Libraries across Europe are rolling out research support services, including those for research data management. This involves a range of activities, e.g. establishing a data policy and support for its implementation, providing advice regarding data management planning and storage. This year’s workshop will focus the lens on transferring these skills and knowledge through training. Typical target groups are young researchers, project coordinators and library staff and often involve collaboration with others.

The main questions addressed by the workshop will be:

  • Do libraries feel ready to teach research data management, on what topics, for which target groups? What curricula, methods, tools, exercises can be shared?
  • What are the benefits for the trainers?
  • How is or can this be linked to library and information science curricula?
  • What can be learned from and through collaboration with disciplinary initiatives?

09.00 - 12.00 FOSTER Project Workshop: Open Science at the Core of Libraries

FOSTER Project Workshop: Open Science at the Core of Libraries

Room Juho Rissanen, Floor 1½

Libraries have gone a long way to facilitating research workflows, and more recently on fostering open access to science and openness in a broader sense. Science is evolving, research practices, resources and tools are opening up and going beyond a publication-based model to a new open environment of research data and digital research tools, social media and collaborative platforms. There is a compelling need for libraries’ practices to encompass these changes. The challenge is not only technological but also cultural and attitudinal and requires a clear effort to engage and develop the necessary skills and knowledge involved in this open science environment.

This workshop is addressed to librarians at different levels and positions who are committed to supporting researchers and their research processes at their institutions, and would like to gain an understanding of the implications of open science for them, the potential opportunities and possible challenges, and check on existing best practices to deal with them.

Participants may choose whether they would like to engage with the mentioned topics in advance or use the workshop as their starting point. A specially-designed FOSTER online course will provide introduction and background reading (flipped classroom setting) in the period leading up to the LIBER Annual Conference. The workshop itself will concentrate on key topics on open science from the libraries’ perspective. Interactive sessions will encourage discussion and the sharing of experiences of success and challenges among participants.

An ultimate goal of this workshop is to provide participants with a set of tools and resources from the FOSTER portal. The workshop will be followed up with online materials and self-assessment methods. Equipped with this, participants may replicate the training and multiply the impact at their institutions targeting  their peers, decision-makers or end-users.

09.00 - 12.00 AACR Project Workshop: AARC: Federate to Win!

AACR Project Workshop: AARC: Federate to Win!

Room 301, Floor 3

The benefits of having a common federated authentication infrastructure are well known, but even more important are the issues it can help to face. For libraries, federated AAI provide the opportunity to move from IP authentication infrastructures and facilitate remote access to any resource, as well as provide the users single institutional credentials to access their password protected resources regardless of the application and domain. This workshop will present the main concepts around federated access and its deployment at libraries, accompanied by exemplary use cases of successful developments.

The library context regarding federated AAI is very heterogeneous, and diverse solutions and approaches have been adopted with significant differences among countries. For this workshop, some breakout sessions will be run where librarians can share their experience and express their actual concerns whether they have or have not already implemented a federated identification system in their library and/or in their whole institution.

This workshop will allow participants to gain insight into the benefits of federated access, lowering the barriers to adopting a federated access model, and at the same time giving them the opportunity to discuss their situation and find opportunities for collaboration with their peers.

09.00 - 12.00 FutureTDM and OpenMinTeD Projects Workshop: The Future’s All Mine: Workshop on Facilitating Text and Data Mining

FutureTDM and OpenMinTeD Projects Workshop: The Future’s All Mine: Workshop on Facilitating Text and Data Mining

Room Tivoli, Floor 1

What good can come from freeing up access to digital content? The exciting thing is we don’t even know the half of it! Text and data mining (TDM) is the process of deriving new information from vast quantities of machine-readable materials (facts, data and ideas). TDM technology can trawl this existing data to find new patterns, new correlations, new insights into information we already have but just aren’t humanly able to consume in the same space of time. It could help to solve some of society’s grand challenges and has the potential for huge returns, with estimates that it could add more than €5.3billion to the EU research budget. Libraries can play a major role in unlocking the potential of TDM, being a first port of call for researchers who want to mine content.

So why aren’t we doing more of it? In Europe, TDM is far less prevalent than in other regions, notably the US and Asia. Because of this, the European Commission is currently funding two projects to look into removing barriers to TDM. OpenMinTeD and FutureTDM will run for two years. The projects focus strongly on better access to TDM and hearing from stakeholders. Do you want to know about TDM and how it can facilitate new discoveries for libraries? Are you interested in finding out more about stakeholder engagement? Come along to hear about TDM, and what you as a librarian can do to support researchers with their TDM inquiries (a best practice case study will be presented) and take part in the interactive workshop. Your opinions matter to these projects and your feedback will be absorbed!

09.00 - 12.00 LIBER Digital Collections Working Group: Next Generation Library Systems in Europe

LIBER Digital Collections Working Group: Next Generation Library Systems in Europe

Siltasaari Hall, Floor 1

The library systems of the next generation of the world‘s largest suppliers Ex Libris and OCLC are cloud-based systems. Furthermore, there are Open Source Systems under construction, e.g. Kuali OLE, KoHa. ALMA (Ex Libris) and WMS (OCLC), which are hosted by computing centres outside the university in a virtualised system environment (cloud), and are run as Software as a Service (SaaS) by these companies themselves. Access to ALMA and WMS is possible for librarians and users over a web interface via a browser on their desktop. In Europe, Austria, Finland, France, Germany, the Netherlands, Norway, Sweden, Switzerland and the UK are planning to move or are moving to these new systems. What is new with these cloud systems? What challenges are connected with these scenarios? What is really exciting? The biggest impact of the new systems is to be found in metadata management which is closely connected with the standardisation of the applications and workflows. Many library networks will have to rethink their roles and tasks, because the new systems are able to provide the national or regional databases that are the current responsibility of library networks. Against this background, the next generation library systems will deeply affect libraries’ core procedures and tasks. A change of paradigm is expected and not just the change of a system.


The workshop aims to discuss the challenges and opportunities of the new library systems. Representatives from Finland, France, Germany and Sweden will give short presentations of 15 minutes each outlining their activities and perspectives in regard to this change. In the style of a hot topic session, the speaker should raise three or four questions for discussion.

09.00 - 12.00 Digital Cultural Heritage Forum:The Wood for the Trees – Discoverability of Digital Collections

Digital Cultural Heritage Forum:The Wood for the Trees – Discoverability of Digital Collections

Room Karl Lindahl, Floor 1½

Libraries, archives and museums are all actively digitising their collections, and providing access to digitised materials via their websites, VREs, public-private partnerships with publishers, cross-sector platforms such as Europeana, WikiMedia, etc.

There is not one organisation that has neglected to explore what the user wants. Each institution shapes its offering with the end-user firmly centre stage. The investment has been huge, but the return on investment has proved hard to measure, and re-use is reported to be low. A database is not a book. Whereas in the past researchers could be certain they knew what to expect from a book and knew how to use one, they are much less confident when it comes to databases, optimal search strategies, or SPARQL endpoints.

It is against this backdrop that the Forum for Digital Cultural Heritage will focus this session on the Discoverability of Digital Collections. In the first part of the workshop, we will invite short presentations from participants and in the second part, we will invite your ideas for the 4th Digital Curation Workshop.

09.00 - 12.00 SPARC Europe: Making Open the default

SPARC Europe Workshop: SPARC Europe: Making Open the Default

Room Viktor Julius von Wright, Floor 3½

Open Science and Open Scholarship is influencing the way our institutions are thinking about sharing, publishing, disseminating, documenting and re-using its research and education resources. European funders and states are currently rapidly taking more concrete action to provide access to Europe’s research results for all. For example, the EU recently adopted two main goals as part of an Open Science action plan: 1) Full open access for all publicly funded scientific publications by 2020; and 2) Open data – the sharing and re-use of data – as the standard for all publicly-funded research.

SPARC Europe, as an international foundation that represents the interests of Europe’s research policy-makers and funders, academic institutions and their libraries, has also developed a strategy to help make Open the default by 2020. SPARC Europe looks forward to sharing this strategy with the international library community in Helsinki.

A system of well-linked stakeholders will be needed to achieve these ambitions throughout Europe. This means seeing policy-makers, funders, senior research administration and above all the influential researchers themselves wanting to do more to create the necessary change. There are numerous ways of getting there and accordingly, SPARC Europe has invited a range of champions to Helsinki to share various perspectives on how to get there. We look forward to showing how ‘All roads lead to Rome’.