Pre Conference

16.00 – 18.30 Leadership Development Programme*

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V620 Kumina, Floor 5

09.00 – 18.30 Leadership Development Programme*

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V620 Kumina, Floor 5

14.00 – 15.30 LIBER Finance Committee Meeting*

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V520 Kaneli, Floor 5

15.30 – 18.00 LIBER Executive Board Meeting*

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V520 Kaneli, Floor 5

09.00-17.30 Leadership Development Programme*

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V620 Kumina, Floor 5

09.00-10.00 LEARN Workshop Coffee & Registration

Congress Paasitorni (Paasivuorenkatu 5 A),  Floor 3 Lobby

09.00–12.30 LIBER Executive Board Meeting*

Congress Paasitorni (Paasivuorenkatu 5 A), Room Tarja Halonen, Floor 1½

10.00–16.30 LEARN Workshop: Make Research Data Management Policies Work

Congress Paasitorni (Paasivuorenkatu 5 A), Room 302-303, Floor 3




This is the third of five international workshops within the EU-funded project, LEARN (LEaders Activating Research Networks (, which addresses the challenges of existing, disparate e-infrastructures and the global needs of research data. LEARN workshops are designed to encourage all stakeholders – research funders, organisations and decision- makers, researchers, library and IT staff – to explore their roles and responsibilities in the process of developing policies for Research Data Management. The workshop in Helsinki will present the work carried out by the project and provide a forum for discussion and the exchange of advice, ideas and views in the effective implementation of RDM policies.
The 3rd LEARN Workshop will be split into two sessions. The morning session will be devoted to lectures by keynote speakers, whereas the afternoon session will be devoted to breakout groups, where best practices and case studies will be identified and discussed. It will close with a round table with several expert panellists who will discuss requirements for putting RDM policies in practice.

10.00–16.30 UX Workshop: Approaches to user experiences (UX) in Scandinavian Academic Libraries

National Library of Finland Library Network Services Office (Leipätehdas, Kaikukatu 4), Room V520 Kaneli, Floor 5

Andrea Gasparini, University of Oslo Library and Department of Informatics

Heli Kautonen, National Library of Finland and Aalto University


UX-WS Kakkonen_Lahikainen (link to Flinga)





In recent years, a number of academic libraries have worked actively to get users back to the physical library space by providing customised services that have been developed using various user-focused methodologies. At the same time, academic libraries are utilising user-centred design methods to improve and develop their digital services. Libraries are reinventing themselves by taking up a new role as a central arena on campus, not only by supporting researchers and students in their academic work but also by facilitating co-operation in various ways. This requires new strategic approaches, as well as knowledge about users and their emerging needs. Recent studies indicate that user experience (UX) is a relevant competence for library service developers. These studies point to the impact of UX strategies, including at leadership level, and promote UX as a competitive advantage for libraries.

The aim of this workshop is to share knowledge of user experience design methods and outcomes with other academic librarians working on the development of new library services. Perspectives covered include: user experience and usability, design for better UX, ‘Design Thinking’, and value (return of investment) of user-centred design. The workshop will be participatory since we wish to demonstrate successful methods to one another. As an introduction to the topic, invited representatives from five or six Scandinavian academic libraries will present their experience and give case examples of UX in their libraries. Workshop participants will then have a chance to test some UX design methods and tools in practice, and discuss relevant questions or UX design challenges with their peers during the group work session. Workshop organisers and case presenters will lead the work of each group. Registered participants may also propose questions and discussion topics beforehand through an online questionnaire, which will be used to assess participants’ prior knowledge of UX design.

The workshop will enable participants to –

  • learn how different user experience (UX) design methods and tools have been used in other academic libraries (in Scandinavia)
  • test some UX design methods and tools and discuss UX challenges with peers
  • share their own experiences of designing UX
  • network with librarians who are interested in UX and other aspects of user-centric design.

11.00–11.30 Coffee break (Executive board)

Executive Board: Restaurant Paasi Salikabinetti, Floor 2

12.00-18.00 Conference Registration

Congress Paasitorni (Paasivuorenkatu 5 A), Entrance Hall, Floor 1

12.30–13.30 Lunch (Executive board and LEARN workshop)

Congress Paasitorni (Paasivuorenkatu 5 A), Restaurant Paasi, Floor 2

13.00–16.30 LIBER Research and Education Working Group Workshop: Customer Satisfaction in Libraries: A Tool for Making Research Support Better?

Congress Paasitorni (Paasivuorenkatu 5 A), Room Juho Rissanen, Floor 1½

How can we find the best practices for research and education support? The Working Group for Research and Education will tackle this question by organising a workshop on using the data from a customer satisfaction survey to understand the needs of library customers better and to improve services.

In 2015-16 a number of research  libraries in Denmark, Estonia, Finland, UK and Spain created a pilot consortium to run a LibQUAL Light+  customer satisfaction survey, with some LIBER-specific questions about research support added to the normal set of questions. In addition, some libraries in the UK, Ireland, the Netherlands and Belgium, which had previously carried out the survey in 2015, agreed to have their data included.

The data from the survey and the trends revealed in it are used as a basis for examining how users value library services and what their expectations are. Special emphasis will be given to the research support questions.  Significant differences between participating countries will  be noted if they occur.  The aim is not, however, merely to demonstrate the results from the pilot consortium of libraries but also to mirror them in future development and changes to the professional working environment, and by that means lead discussion on what libraries should do, or do more of in the future, and what is less important.  The participants will also be encouraged to discuss further ways of identifying good practices for research support with an emphasis on future needs.

13.30–15.30 Advocacy and Communications Steering Committee Meeting

Congress Paasitorni (Paasivuorenkatu 5 A), Room Tarja Halonen, Floor 1½

13.30-15.30 Reshaping the Research Library Steering Committee Meeting (Open)

Congress Paasitorni (Paasivuorenkatu 5 A), Boardroom, Floor 4½

14.45-15.00 LEARN Workshop Coffee Break

Congress Paasitorni (Paasivuorenkatu 5 A),  Floor 3 Lobby

15.30–17.30 Open Access Working Group Meeting (Open)

Congress Paasitorni (Paasivuorenkatu 5 A), Room 501, Floor 5

16.00–18.00 Digital Collections Working Group Meeting

Congress Paasitorni (Paasivuorenkatu 5 A), Room 401, Floor 4

16.30–18.30 Scholarly Communication and Research Infrastructures Steering Committee, Scientific Information Infrastructures Working Group and Metrics Working Group Joint Meeting

Congress Paasitorni (Paasivuorenkatu 5 A), Room 304, Floor 3

16.30–18.00 Research and Education Working Group Meeting

Congress Paasitorni (Paasivuorenkatu 5 A), Room Tarja Halonen, Floor 1½

16.30–17.30 Copyright Working Group Meeting

Congress Paasitorni (Paasivuorenkatu 5 A), Boardroom, Floor 4½

18.00–19.30 Conference Reception

National Library of Finland Main Building, Unioninkatu 36


08.00-18.00 Registration

Entrance Hall, Floor 1

09.00–12.00 Workshop 1: LIBER Copyright Working Group Workshop: Copyright Exceptions for Libraries - A Global Outlook as a Context for European Copyright Reform

LIBER Copyright Working Group Workshop: Copyright Exceptions for Libraries – A Global Outlook as a Context for European Copyright Reform

Room Tarja Halonen, Floor 1½

Kenneth Crews (pdf)

In June 2016 the European Commission will present its proposals for copyright reform within the scope of the Digital Single Market initiative. The expected outcome is a focus on access to knowledge, and exception rules to the benefit of the libraries of Europe is long awaited.

Copyright issues in a library context include preservation and replacement, text and data mining (TDM), copies for research and study, cross-border access and inter-library loans, e-lending, ‘making available’ on dedicated terminals, mass digitisation, orphan works, and serving the needs of persons with disabilities.

As a backdrop to the proposals, Professor Kenneth Crews, Columbia University, USA, author of WIPO’s 2015 ‘Study on Copyright Exceptions for Libraries and Museums’, will set out the connection between libraries and copyright, and offer an overview on copyright exceptions in national legislations globally, as well as a fair use/fair dealing perspective.

The second half of the workshop will be an interactive session where the audience will scrutinise the present proposals for European copyright reform and put them in the context of their daily library activity.

09.00–12.00 Workshop 2: LIBER Scientific Information Infrastructures Working Group Workshop: Skills for Supporting Research Data Management

LIBER Scientific Information Infrastructures Working Group Workshop:  Skills for Supporting Research Data Management

Room 302-303, Floor 3







Libraries across Europe are rolling out research support services, including those for research data management. This involves a range of activities, e.g. establishing a data policy and support for its implementation, providing advice regarding data management planning and storage. This year’s workshop will focus the lens on transferring these skills and knowledge through training. Typical target groups are young researchers, project coordinators and library staff and often involve collaboration with others.

The main questions addressed by the workshop will be:

  • Do libraries feel ready to teach research data management, on what topics, for which target groups? What curricula, methods, tools, exercises can be shared?
  • What are the benefits for the trainers?
  • How is or can this be linked to library and information science curricula?
  • What can be learned from and through collaboration with disciplinary initiatives?

09.00–12.00 Workshop 3: FOSTER Project Workshop: Open Science at the Core of Libraries

FOSTER Project Workshop: Open Science at the Core of Libraries

Room Juho Rissanen, Floor 1½

Download presentations (PDF):




Next Steps and Sustenability

Libraries have gone a long way to facilitating research workflows, and more recently on fostering open access to science and openness in a broader sense. Science is evolving, research practices, resources and tools are opening up and going beyond a publication-based model to a new open environment of research data and digital research tools, social media and collaborative platforms. There is a compelling need for libraries’ practices to encompass these changes. The challenge is not only technological but also cultural and attitudinal and requires a clear effort to engage and develop the necessary skills and knowledge involved in this open science environment.

This workshop is addressed to librarians at different levels and positions who are committed to supporting researchers and their research processes at their institutions, and would like to gain an understanding of the implications of open science for them, the potential opportunities and possible challenges, and check on existing best practices to deal with them.

Participants may choose whether they would like to engage with the mentioned topics in advance or use the workshop as their starting point. A specially-designed FOSTER online course will provide introduction and background reading (flipped classroom setting) in the period leading up to the LIBER Annual Conference. The workshop itself will concentrate on key topics on open science from the libraries’ perspective. Interactive sessions will encourage discussion and the sharing of experiences of success and challenges among participants.

An ultimate goal of this workshop is to provide participants with a set of tools and resources from the FOSTER portal. The workshop will be followed up with online materials and self-assessment methods. Equipped with this, participants may replicate the training and multiply the impact at their institutions targeting  their peers, decision-makers or end-users.

09.00–12.00 Workshop 4: AACR Project Workshop: AARC: Federate to Win!

AACR Project Workshop: AARC: Federate to Win!

Room 301, Floor 3

Download presentations (PDF):


Federation 101

The benefits of having a common federated authentication infrastructure are well known, but even more important are the issues it can help to face. For libraries, federated AAI provide the opportunity to move from IP authentication infrastructures and facilitate remote access to any resource, as well as provide the users single institutional credentials to access their password protected resources regardless of the application and domain. This workshop will present the main concepts around federated access and its deployment at libraries, accompanied by exemplary use cases of successful developments.

The library context regarding federated AAI is very heterogeneous, and diverse solutions and approaches have been adopted with significant differences among countries. For this workshop, some breakout sessions will be run where librarians can share their experience and express their actual concerns whether they have or have not already implemented a federated identification system in their library and/or in their whole institution.

This workshop will allow participants to gain insight into the benefits of federated access, lowering the barriers to adopting a federated access model, and at the same time giving them the opportunity to discuss their situation and find opportunities for collaboration with their peers.

09.00–12.00 Workshop 5: FutureTDM and OpenMinTeD Projects Workshop: The Future’s All Mine: Workshop on Facilitating Text and Data Mining

FutureTDM and OpenMinTeD Projects Workshop: The Future’s All Mine: Workshop on Facilitating Text and Data Mining

Room Tivoli, Floor 1

Download presentations (PDF):




What good can come from freeing up access to digital content? The exciting thing is we don’t even know the half of it! Text and data mining (TDM) is the process of deriving new information from vast quantities of machine-readable materials (facts, data and ideas). TDM technology can trawl this existing data to find new patterns, new correlations, new insights into information we already have but just aren’t humanly able to consume in the same space of time. It could help to solve some of society’s grand challenges and has the potential for huge returns, with estimates that it could add more than €5.3billion to the EU research budget. Libraries can play a major role in unlocking the potential of TDM, being a first port of call for researchers who want to mine content.

So why aren’t we doing more of it? In Europe, TDM is far less prevalent than in other regions, notably the US and Asia. Because of this, the European Commission is currently funding two projects to look into removing barriers to TDM. OpenMinTeD and FutureTDM will run for two years. The projects focus strongly on better access to TDM and hearing from stakeholders. Do you want to know about TDM and how it can facilitate new discoveries for libraries? Are you interested in finding out more about stakeholder engagement? Come along to hear about TDM, and what you as a librarian can do to support researchers with their TDM inquiries (a best practice case study will be presented) and take part in the interactive workshop. Your opinions matter to these projects and your feedback will be absorbed!

09.00–12.00 Workshop 6: LIBER Digital Collections Working Group: Next Generation Library Systems in Europe

LIBER Digital Collections Working Group: Next Generation Library Systems in Europe

Siltasaari Hall, Floor 1


BIBSYS The Norwegian Way of Doing It

Degkwitz_NGLS in Germany

FOLIO The Future of Libraries is Open


Linked Library Infrastructrure

The library systems of the next generation of the world‘s largest suppliers Ex Libris and OCLC are cloud-based systems. Furthermore, there are Open Source Systems under construction, e.g. Kuali OLE, KoHa. ALMA (Ex Libris) and WMS (OCLC), which are hosted by computing centres outside the university in a virtualised system environment (cloud), and are run as Software as a Service (SaaS) by these companies themselves. Access to ALMA and WMS is possible for librarians and users over a web interface via a browser on their desktop. In Europe, Austria, Finland, France, Germany, the Netherlands, Norway, Sweden, Switzerland and the UK are planning to move or are moving to these new systems. What is new with these cloud systems? What challenges are connected with these scenarios? What is really exciting? The biggest impact of the new systems is to be found in metadata management which is closely connected with the standardisation of the applications and workflows. Many library networks will have to rethink their roles and tasks, because the new systems are able to provide the national or regional databases that are the current responsibility of library networks. Against this background, the next generation library systems will deeply affect libraries’ core procedures and tasks. A change of paradigm is expected and not just the change of a system.

The workshop aims to discuss the challenges and opportunities of the new library systems. Representatives from Finland, France, Germany and Sweden will give short presentations of 15 minutes each outlining their activities and perspectives in regard to this change. In the style of a hot topic session, the speaker should raise three or four questions for discussion.

09.00–12.00 Workshop 7: Digital Cultural Heritage Forum:The Wood for the Trees – Discoverability of Digital Collections

Digital Cultural Heritage Forum:The Wood for the Trees – Discoverability of Digital Collections

Room Karl Lindahl, Floor 1½


Cullhed_Digital Humanities Forum



Libraries, archives and museums are all actively digitising their collections, and providing access to digitised materials via their websites, VREs, public-private partnerships with publishers, cross-sector platforms such as Europeana, WikiMedia, etc.

There is not one organisation that has neglected to explore what the user wants. Each institution shapes its offering with the end-user firmly centre stage. The investment has been huge, but the return on investment has proved hard to measure, and re-use is reported to be low. A database is not a book. Whereas in the past researchers could be certain they knew what to expect from a book and knew how to use one, they are much less confident when it comes to databases, optimal search strategies, or SPARQL endpoints.

It is against this backdrop that the Forum for Digital Cultural Heritage will focus this session on the Discoverability of Digital Collections. In the first part of the workshop, we will invite short presentations from participants and in the second part, we will invite your ideas for the 4th Digital Curation Workshop.

09.00–12.00 Workshop 8: SPARC Europe Workshop: SPARC Europe: Making Open the Default

SPARC Europe Workshop: SPARC Europe: Making Open the Default

Viktor Julius von Wright, Floor 3.5, Paasitorni

Banks UK-SCL



SPARCEurope Strategy


The metric wave

Open Science and Open Scholarship is influencing the way our institutions are thinking about sharing, publishing, disseminating, documenting and re-using its research and education resources. European funders and states are currently rapidly taking more concrete action to provide access to Europe’s research results for all. For example, the EU recently adopted two main goals as part of an Open Science action plan: 1) Full open access for all publicly funded scientific publications by 2020; and 2) Open data – the sharing and re-use of data – as the standard for all publicly-funded research.

SPARC Europe, as an international foundation that represents the interests of Europe’s research policy-makers and funders, academic institutions and their libraries, has also developed a strategy to help make Open the default by 2020. SPARC Europe looks forward to sharing this strategy with the international library community in Helsinki.
A system of well-linked stakeholders will be needed to achieve these ambitions throughout Europe. This means seeing policy-makers, funders, senior research administration and above all the influential researchers themselves wanting to do more to create the necessary change. There are numerous ways of getting there and accordingly, SPARC Europe has invited a range of champions to Helsinki to share various perspectives on how to get there. We look forward to showing how ‘All roads lead to Rome’.

10.00–12.00 Leadership & Workforce Development Working Group Meeting

Room 355, Floor 3½

10.30–11.00 Coffee Break

Landings and Foyers on Floors 0, 1, 1½, 2½ and 3

12.00–13.00 Lunch

Restaurant Paasi, Floor 2
Paasin Kellari, Floor 0

13.00–13.30 Opening Ceremony

Congress Hall, Floor 2½

In the Chair: Ms Kristiina Hormia-Poutanen, LIBER President

Welcome from Professor Thomas Wilhelmsson, Chancellor of the University of Helsinki

Welcome from Mr Kai Ekholm, Director, National Library of Finland

Report of the LIBER Conference Programme Committee

Ms Jeannette Frey, Chair of the LIBER Conference Programme Committee, LIBER Vice-President

Opening of the 2016 Meeting of Participants

Ms Kristiina Hormia-Poutanen, LIBER President

Nominations for the LIBER Executive Board

Dr Ann Matheson, LIBER Secretary-General

13.30–14.15 Opening Keynote: Joining Networks in the World of Open Science - Professor Riitta Maijala, Executive Director, Academy of Finland Chair: Jeannette Frey, BCU Lausanne, Switzerland

Joining Networks in the World of Open Science

Congress Hall, Floor 2½

Professor Riitta Maijala, Executive Director, Academy of Finland. Chair: Jeannette Frey, BCU Lausanne, Switzerland

Dowload presentation (PDF): Maijala_Joining_Networks

Digitalization has embedded itself into research processes, often in many revolutionary ways. Currently, when most data collection, analyses and reporting have now been digitalized, the new era of the second digital revolution of science and research calls for the open distribution of research outputs. In many ways, open science – or its expectations – deeply challenges the consolidated roles of researchers, publishers and research organisations. Research funding agencies, such as the Academy of Finland, aim for high quality and impact in science and research. Considering the many benefits open science can provide, it is not surprising that an increasing number of research funding agencies are establishing open science policies. It is, however, essential to anticipate the potential impacts of decisions in different research fields and on the research system as a whole. In order to be successful, actions need to be adjusted to the national and international situation in co-operation with formal and informal networks. Cohesive networks are needed for coordinated actions and support whereas bridging networks can provide new approaches and novel information. For instance, even if it is difficult reliably to trace Open Access articles published from work supported by a funder, co-operation with research libraries can help to solve this problem. On the other hand, the requirements set by research funders for researchers to make their research data and methods freely available increase pressure on research organisations to enhance their culture and services for open science. Joining formal and informal networks can provide a strong basis for the development and implementation of open science.

Professor Riitta Maijala, Executive Director of the Academy of Finland, leads on  thematic research funding, including strategic research funding and Academy programmes.  Before joining the Academy of Finland, she led the Science Policy Section of the Department of Higher Education and Science Policy in Finland’s Ministry of Education and Culture. She was responsible for preparing and implementing strategies for science, research and innovation policies and the use of scientific knowledge. She has also worked as a researcher, lecturer, professor and in leading positions in scientific and decision-making organisations such as the European Food Safety Authority, the Finnish Food Safety Authority, the Finnish Veterinary and Food Research Institute and the University of Helsinki. She has chaired and been a member of many national and international groups. Currently, she chairs the Strategic Steering Group for the Open Science and Research Initiative and is Vice-Chair of the National Committee oResearch Infrastructures.

14.15–14.45 Plenary Session 1: Earth Observations and the Importance of Broad, Open Data Sharing Policies - Barbara J. Ryan, Secretariat Director, Group on Earth Observations (GEO), Geneva, Switzerland Chair: Jeannette Frey, BCU Lausanne, Switzerland

Earth Observations and the Importance of Broad, Open Data Sharing Policies

Congress Hall, Floor 2½

INVITED SPEAKER: Barbara J. Ryan, Secretariat Director, Group on Earth Observations (GEO), Switzerland

Download presentation (PDF): Ryan_Earth_Observations_and_the_Importance_of_Broad_Open_Data_Sharing_Policies

Access to greater knowledge has always been a key tenet of research libraries, and it is this tenet that underpins the Group on Earth Observations (GEO) advocacy for broad, open data policies and practices.  While substantial strides have been made in the last decade, there is still much room for improvement globally.  Forging a stronger alliance between our respective communities could substantially advance the shared goal of access to greater knowledge.

GEO is a voluntary partnership of governments and organisations that was created following the first World Summit on Sustainable Development (Johannesburg, 2002) in order to better inform environmental decision-making with the use of Earth observations.  Today, in 2016, GEO is comprised of 102 governments and 95 participating organisations with a mandate for, and/or interest in the use of Earth observations.  Together, this GEO community is building a Global Earth Observation System of System (GEOSS) that links Earth observation resources world-wide across a number of Societal Benefit Areas (SBAs).  These SBAs include Biodiversity and Ecosystem Sustainability, Disaster Resilience, Energy and Mineral Resources Management, Food Security, Infrastructure and Transportation Management, Public Health Surveillance, Sustainable Urban Development and Water Resources Management.

While broad, open data policies and practices have always been a key objective of GEO, efforts have redoubled in what is now GEO’s second decade.  Each of the SBAs identified above rely on a myriad of Earth observations collected by organisations and entities too numerous to count.  Unless these organisations and entities adopt more broad, open data policies, the information collected by each is sub-optimised.

In partnership with the International Council for Science (ICSU) Committee on Data for Science and Technology (CODATA), GEO recently (2015) developed a paper titled, ‘The Value of Open Data Sharing’, which identifies the benefits and challenges associated with broader sharing of Earth observations.  Topics discussed within the paper include: economic growth, social welfare, research and innovation, education, and effective governance and policy-making.  The presentation at the LIBER 2016 Conference will explore each of these in more detail.

Barbara J. Ryan is Secretariat Director of the intergovernmental Group on Earth Observations (GEO) located in Geneva, Switzerland.  In this capacity, she leads the Secretariat in coordinating the activities of 101 Member States, the European Commission and 92 Participating Organisations that are striving to integrate Earth observations so that informed decisions can be made across eight Societal Benefit Areas,  Biodiversity and Ecosystem Sustainability, Disaster Resilience, Energy and Mineral Resources Management, Food Security, Infrastructure & Transportation Management, Public Health Surveillance, Sustainable Urban Development and Water Resources Management. Before becoming GEO Director in July 2012, she served as Director of the World Meteorological Organisation (WMO) Space Programme with responsibility for coordinating space-based observations to meet the needs of WMO Members in the topical areas of weather, water, climate and related natural disasters. Before joining WMO in October 2008, she was the Associate Director for Geography at the U.S. Geological Survey (USGS) in Reston, Virginia, where she had responsibility for the Landsat, remote sensing, geography and civilian mapping programs of the agency.  It was under her leadership that implementation of the Landsat data policy was reformed to release all data over the internet at no additional cost to the user — an action that has resulted in the global release of more than 25 million Landsat scenes to date. She holds a Bachelor´s degree in Geology from the State University of New York at Cortland, a Master´s degree in Geography from the University of Denver, and a Master´s degree in Civil Engineering from Stanford University. She was recently awarded an an honorary doctorate of science degree from the State University of New York at Cortland.

14.45–15.00 Discussion

15.00–15.05 Conference Photograph

Congress Hall, Floor 2½

15.05–15.30 Coffee Break Sponsored by the Association for Computing Machinery (ACM)

Landings and Foyers on Floors 1, 1½, 2½ and 3

15.30–16.30 Session 1: Enabling Open Science

Session 1: Enabling Open Science

Siltasaari Hall, Floor 1

Chair: Johan Rademakers, KU Leuven, Belgium


1.1. Linking Research Integrity and Open Science – A New Role for Research Librarians

Margo Bargheer and Birgit Schmidt, Göttingen State and University Library, Germany

1-2_Siegert_ZBW3-1_Beard_Bell_DigiLab3-2_Binau_SMART Library

The digital transformation has required research libraries to reach further than mere management of content and instead adopt an active position in the research cycle of growing complexity by running repositories or library publishing units, providing persistent identifiers for research results or taking care of long-term data archiving. To run these services according to researchers’ needs, librarians interact with various stakeholders such as publishers, vendors, research institutions and funders, and deal with stakeholders’ often conflicting interests. We postulate that the holistic approach on scholarly communication that librarians have adopted in the last decade is a result of the described interaction with stakeholders and the library’s traditional role of content acquisition and management. With the holistic view research librarians have thus developed specific expertise such as consulting researchers on IPR issues, on publishing decisions and open access, up to offering support in project proposal writing to address funders’ requirements and institutional policies. These policies aim at dissemination, impact and reuse of research results to improve social welfare. At the same time they safeguard trustworthy and reliable research, e.g. ‘research integrity’, especially when backed up with data repositories or assisting staff.

However, only few researchers seem to have an intrinsic desire to conduct research as open and based on integrity as possible. In reality most researchers are caught in the dilemma of a highly competitive environment and the seemingly conflicting new paradigm of policies and requirements that demand sharing and collaborating. And despite all the policies and infrastructures to support research integrity, cases of research misconduct repeatedly happen.

What could be the remedy? We see the holistic view of librarians as an ideal approach to support an ‘ecosystem’ for research integrity and to address the researcher’s dilemma. In our contribution we introduce up-to-date standards of research integrity, and provide insights on how libraries can engage in leveraging research integrity. We therefore include samples of our open access and open science teaching which we run against the backdrop of the problematic conventional publishing system to strengthen young and established researchers’ awareness and expertise in publishing or managing research data. We will point out prevalent skills that offer librarians opportunities to collaborate with researchers towards open science that rests on good practice, reliability and transparency.

Margo Bargheer is a trained designer and holds a Master’s degree in Social Anthropology and Media Sciences. She is head of the Department for Electronic Publishing at Göttingen State and University Library, which includes the University Press, electronic theses, institutional repositories, projects like OpenAIRE, the COAR office, the university’s Open Access publication funds and campus-based publication data management within the CRIS. Margo is currently the spokesperson for the Working Group of German-Speaking University Presses and board member for the Association of European University Presses (AEUP). She teaches electronic publishing and Open Access to students and librarians and consults on Open Access strategies.

Dr Birgit Schmidt, coordinates international and national projects and initiatives in the Electronic Publishing unit at Göttingen State and University Library, with a focus on policies, infrastructures and training supporting the implementation of open access and open science. She serves as Scientific Secretary and working group co-chair in LIBER’s Steering Committee on Scholarly Communication and Research Infrastructures. She contributes to several committees, e.g. Knowledge Exchange’s Open Access Experts Group. Previously, she acted as Scientific Manager of the European OpenAIRE project (2009-2012) and as Executive Director of the Confederation of Open Access Repositories (COAR). She has a background in Mathematics and Philosophy, and a postgraduate degree in Library and Information Science.


1.2 Working with the Research Community towards Open Science – ZBW’s Experience in Economics and Business Studies

Olaf Siegert, ZBW Leibniz Information Centre for Economics, Germany

Download presentation (PDF): 1-2_Siegert_ZBW

ZBW Leibniz Information Centre for Economics is the world’s largest library for economic literature, online as well as offline. Dating back almost a hundred years since its inception, our institution has undergone major changes in recent years. We have widened our focus beyond the classical library role and are now working more closely than ever with the Economics research community. Starting about ten years ago with Open Access, and later accompanied by Research Data Management and Science 2.0, ZBW today is much more actively engaged with research institutions and learned societies in Economics and Business Studies. The resulting projects and services, as well as our conferences and workshops, stimulate a discourse among researchers on Open Science aspects – but they also have a strong learning effect for ourselves. We have adopted a new role here as a ‘driving belt’ between the paradigms of research policy and the established routines of scholarly community.

My talk will describe the development of our approach to the Economics research community alongside major projects and services, workshops and panel group discussions with respect to Open Science issues. In particular, I will report on the formation and evolution of research data management projects and services, open access services and journals and jointly organised workshops on several hot topics in open science. I will also highlight some aspects of the communication process and the cultural change that has taken place here in recent years. To conclude, I will present some lessons learned along the way and will end with an outlook towards the future.

Olaf Siegert has degrees in Economics (University of Oldenburg) and Library Science (University of Applied Sciences in Cologne). He is currently the Head of Publication Services at the ZBW Leibniz Information Centre for Economics in Hamburg. He is also a member of several national and international Working Groups on Open Access and Scholarly Communication.

Further information:

15.30–16:30 Session 2: Ethical and Legal Issues

Session 2: Ethical and Legal Issues

Room Juho Rissanen, Floor 1½

Chair: Jonas Holm, University of Stockholm, Sweden


2.1 Legal, Ethical, and Policy Issues of ‘Big Data 2.0’ Collaborative Ventures and Roles for Information Professionals in Research Libraries

Sheila Corrall and James D. ‘Kip’ Currier, University of Pittsburgh, USA

Download presentation (PDF): Corrall Currier Legal ethical and policy issues of big data

The emerging Age of Big Data 2.0 promises myriad imagined and yet-to-be-imagined opportunities for the advancement of human knowledge. Around the globe, Big Data collaborative ventures are launching ‘moonshot’ projects; among them: Oxford University’s soon-to-be-opened Big Data Institute, which will analyze, synthesize, and hypothesize medical treatments and cures from human genomic data collected from 500,000 volunteers by the UK Biobank project; and The Pittsburgh Health Data Alliance, a transactional medicine and commercial capitalization partnership.

Managing and leveraging these vast terabyte troves of information will test the capabilities and ingenuity of those working with and responsible for the knowledge management systems providing access to this intellectual capital. Legal, ethical, and policy issues implicated by such Big Data enterprises will present equivalent, if not greater, challenges on issues like data protection and use. But it is not just Big Data that we need to worry about. Big Data initiatives are grabbing headlines, but similar legal and ethical issues are arising with data from the smaller-scale projects that research libraries are increasingly interacting with on a daily basis.

Throughout history, information professionals have applied theory and practice in gathering, organizing, providing access, and preserving data, in diverse forms for diverse functions. They have been integral in shaping, as well as safeguarding, offering guidance on, and, when deemed necessary, speaking up about laws, ethics, and policies undergirding and crosscutting individuals, societies, organizations, and nations.

Many research libraries have already stepped up their efforts in scholarly communication, digital publishing, and data management, creating specialist roles requiring knowledge, skills, and abilities extending significant beyond traditional professional competency frameworks. However, the future promises a world of growing complexity and challenge where a majority of questions presented falls into the truly difficult category, and rising numbers of questions relate to the legal and ethical issues surrounding scholarly communication and research data. Copyright and intellectual property more generally has already been recognized as an area where expertise is needed across all library functions and services. However ethical issues have generally received less consideration, but are arguably set to become the wicked problem for higher education institutions in the immediate future, particularly in relation to data, and there is an urgent need for libraries to build capacity in this area.

Our research uses a case study strategy to provide real-world context to the legal and ethical issues facing libraries in the Big Data world and explore these critical questions:

  • What are the chief legal, ethical, and policy issues triggered by Big Data (and Little Data) initiatives?
  • What Best Practices can be identified to address these kinds of legal, ethical and policy issues?
  • What are the roles that information professionals and research libraries can and will assume in contributing to considerations of the legal, ethical, and policy issues raised by such projects?
  • What are the competency implications in terms of the knowledge, skills, and abilities libraries need to acquire or develop for the Big Data world?

Sheila Corrall was appointed Professor and Chair of the Library & Information Sciences Program at the University of Pittsburgh in 2012, following eight years at the University of Sheffield iSchool. She previously worked at the British Library and as director of library and information services at three UK universities. She teaches courses on Academic Libraries, Research Methods, and Academic Culture & Practice. Her research interests include the application of strategic management concepts and tools to library and information work; the changing landscape of open scholarship; collection development in the digital world; and the evolving roles and competencies of library and information specialists. She is a member of the advisory board of Credo Reference and serves on the editorial boards of seven international journals.

James D. (Kip) Currier was appointed Assistant Professor in the Library & Information Science Program at the University of Pittsburgh in 2009, following two years as a visiting lecturer/professor. He previously worked as an attorney and as a librarian, services administrator, and manager in three US public libraries. He teaches courses on Information Ethics, Intellectual Property & ‘Open’Movements, and Managing & Leading Information Services. His research interests include human information behavior (information needs, seeking, organizing, and use); copyright and fair use; scholarly communication; social networking; and diversity issues. He maintains the Kip Currier Copyright and Open Movements Blog, Diversity and Inclusion Blog, Ethics Blog, and Management and Leadership Blog.
2.2 Availability, Data Privacy and Copyrights – Opening Knowledge via Contracts and Pilots

Tuula Pääkkönen, National Library of Finland

Download presentation (PDF): Paakkonen Availability Data Privacy Copyrights

The digital collection of newspapers, journals and ephemera up to 1910 at is accessible to all.  Material later than 1910 can  be consulted in the six legal deposit libraries all over Finland. However, there is increasing demand for the digital content, so we have ventured forward to find new ways to open up the knowledge in the collections wider. We have therefore established a two-year project, where we are piloting new models of operation in association with media houses, the copyright organisation and various universities, schools, local libraries, archives, museums and research organisations. Opening up information to a wider audience and also taking account of data privacy requirements and copyrights requires new solutions. The solutions we are creating are new forms of contract models and the development of the technical capabilities of the presentation system. However, beyond the contracts and technical development, it is also crucial to have open communication among all parties.

From the beginning of the project, it came obvious that we needed new forms of contracts to list both the responsibilities and the rights of the pilot participants. New forms of contract structures enable new forms of use, so it was important that the contracts would be easily understandable and contain the required safety measures. In addition to contracts, where the focus is mainly on copyrights, we have also been following the development of the EU data privacy act. For that purpose, our project has made an analysis of the data privacy requirements and since then, we have started to work on how those requirements can be fulfilled from an information systems point of view.

From a technical point of view, we will share some new functionalities, which have been added on top of the existing crowdsourcing features. There the aim is to serve different kinds of users, whose age, education and expectations vary from each other. The changes have been made in direct response to end-user feedback, but also by analysing the statistics of common usage patterns. We have put a special focus on the needs of researchers but we have kept in mind the needs of the general public.

Currently, we have fifteen pilots running, which cover about 40,000 people in the region, and where 4,000 people are directly involved in the pilots. Basically, no-one has previously had local access to the contents, but only by travelling to a legal deposit library about 200 kilometres away. We will explain how the ongoing pilots are going, how we have approached schools, invited them to use the digital materials and increased the visibility of the contents overall. In the next few months as we finalise the project, we will aim to take what we have learned forward in the form of a permanent model, which, if all goes well, can be used in expanding the whole concept to other regions in Finland.

Tuula Pääkkönen works as an Information Systems Specialist in the National Library of Finland’s Centre for Preservation  and Digitisation. Her work includes the development of some of the tools to support digitisation efforts, technical specification and project work for the service. Currently, she is leading the technical group for the Aviisi Project, where the aim is to find new ways to utilize digital collections via contracts and pilots with various education, teaching and research groups.

15.30–16:30 Session 3: The Library as Laboratory

Session 3: The Library as Laboratory

Room Karl Lindahl, Floor 1½

Chair: Claudia Fabian, Bavarian State Library, Germany


3.1 DigiLab at the University of Manchester Library – Experiment, Play, Learn

Lorraine Joanne Beard and Ros Bell, University of Manchester Library, UK

Download presentation (PDF): 3-1_Beard_Bell_DigiLab

DigiLab is an ambitious strategic project at the University of Manchester Library to transform students’ confidence and skills in using the latest technologies in their learning. The Library is leading in this domain within the University and the project fits strongly with the Library’s drive towards a more innovative, risk-taking and creative culture. The Library has developed an exciting programme of DigiLab events and workshops including virtual and augmented reality, 3d printing, coding and electronics, apps and games to enhance and enable learning. DigiLab is different to other ‘maker spaces’ – we have engaged with students to shape and deliver the programme; we have developed new and emerging relationships with researchers and academics wanting to showcase their developments to students ;and finally we are building links with technology start-ups to deliver DigiLab as a true partnership. We have engaged with digital thought leaders in the technology community in the University and beyond to stimulate panel discussion on topics such as the ‘ethics of wearable technology’ – designed to encourage debate and challenge students’ perceptions and views on technology.

This talk will outline the strategic thinking behind DigiLab, and step through our marketing and implementation approach. It will describe how we have created the unique DigiLab brand and ethos, and how this fits with the Library key strategic role in students’ skills development at Manchester. It will describe how we have successfully overcome financial, practical and cultural obstacles in delivering DigiLab. It will outline the benefits and significant impact and profile we have realised through DigiLab and importantly for those libraries contemplating your own DigiLab, will highlight our key lessons learnt and future plans.

‘Being able to experience the advances in technology bought me up to date with current times. Great stuff’ – DigiLab event attendee

Jonny CT Smith‏@jctsmith: Well, look who made a games console. Oh, so proud with myself. Thanks @madlabuk #UoMDigiLab

Lorraine Joanne Beard is responsible for leading a team which manages and develops the Library’s eLibrary infrastructure, digitisation infrastructure, the Library Management System and the Institutional Repository. She is a member of both the Library Leadership Team and the IT Leadership Team for the University of Manchester and in these roles has been involved in the development of the Library and IT Strategies for the University. Recently, she has been closely involved in improving the user experience at Manchester by implementing a new LMS and developing a research data management service. She has also led the development of the Library’s digitisation strategy and led the team which has developed the University’s institutional repository, Manchester eScholar, which is now one of the largest in the UK. She is also the Library’s lead on innovation, and has led a number of new projects and services emerging from this including the Eureka innovation challenge competition and gamification. She has had various roles in academic libraries over the last 18 years, including Faculty Librarian and Electronic Resources Librarian. Before pursuing a career in libraries, Lorraine worked for several years in biological sciences research, after finishing her degree in biology at the University of Manchester.


3.2 SMART Library

Lars Binau, DTU Library, Denmark

Download presentation (PDF): 3-2_Binau_SMART Library

SMART Library – An Indoor Living Lab

Imagine a student walking into the library, the library app is triggered and opens on the cellphone, informs the student that the preferred temperature of 20 degrees and an empty seat are available in zone 8. The student walks to zone 8, feels a little tired and therefore turns up the light to 450 lux, so that adrenaline starts kicking in. It’s winter and depressingly dark outside so the student turns the colour to 4500 on the Kelvin scale, which simulates daylight and will stimulate wellness. Noise from the event in the large atrium can barely be heard due to the white noise that breaks the sound, with the calming effect of running water, from the speakers. The student downloads the latest movement data collected from the library and creates a heat map showing the preferred seating possibilities, needed for the project assignment.

This vision is being implemented incrementally at DTU Library in 2016. The Library is changing 620 lamps into LED lamps and at the same time incorporating a variety of sensors that collect all sorts of living data such as movement, temperature, CO2, light strength and colour, acoustics, with the possibility of adding other sensors. The data collection is coordinated with researchers and university campus administrators, thereby serving a purpose from Day One. Researches can collect large amounts of data both for their own research and for student projects. Campus administrators can adjust light and heat according to use and hereby lower the building expenditure. In designated learning zones students can interact with the sensors and start to innovate on real life solutions, possibly in collaboration with a company.

In accordance with DTU’s strategy on creating student experimental facilities, we have formulated the following vision for the SMART Library: ‘The library space will be an indoor living lab, where students, researchers and entrepreneurs can develop, test and demonstrate SMART technologies, analyze the collected data and conduct research- and student projects, while optimizing the indoor climate, lighting and acoustics and therefore boosting the chances of learning.’

All in all, we believe that this transformation will improve learning at the University and the Library’s strategic impact internally and externally. Library impact on student grades and retention will be much easier to analyse and visualise now that data are already collected. It will be possible to assess our own services in an organised way to improve our efficiency. Collaboration with researchers, teachers, students, external organisations, campus service and other administrative departments already enhance our possibilities of working together on many other projects. Last but not least, this movement into data management and analytics will strengthen our competences, and embrace the present and future needs of our users.

Lars Binau has an MBA in Strategy, Organisation and Leadership from Copenhagen Business School, and an associate degree in accounting from Quincy College, Massachusetts, USA. He is currently participating in LIBER’s ‘Emerging Leaders’ international development programme for the leaders of tomorrow’s libraries. For the last ten years, he has been head of various departments within the Technical Information Centre of Denmark, and is presently in charge of library facilities and stacks. He is specially dedicated to transforming the physical locations into a state of the art learning environment that enforces and reframes innovation at the Technical University of Denmark. Within the vision for this ongoing project, the strategic aim is to transform the library to a smart library that measures and envisions library impact on its stakeholders.

15.30–16.30 Session 4: The Library as Publisher

Session 4: The Library as Publisher

Room 302-303, Floor 3

Chair: Martin Moyle, UCL, London, UK


4.1 The Rise of the New University Press: The Current Landscape and Future Directions

Chris Keene, Caren Milloy and Verena Weigert, Jisc, UK; Graham Stone, University of Huddersfield, UK

Today’s publishing environment is evolving. New University Presses (NUPs) and scholarly publishing in the library are increasingly playing an important role in the shift of scholarly communications. The US-based Library Publishing Coalition defines these new library-led presses as a ‘…set of activities led by college and university libraries to support the creation, dissemination, and curation of scholarly, creative, and/or educational works’.

They typically embrace open access, digital first, new business models, enable universities to meet strategic goals including outreach and impact, and facilitate researchers in publishing research outputs.

In 2016, Jisc and the Northern Collaboration, a group of 25 higher education libraries in the north of England embarked on a research study to identify, evaluate and benchmark NUPs and library-led initiatives. Informed by a desk top review of current library publishing ventures in the US, Europe and Australia, the study will provide an overview of Universities’ existing and future plans and directions regarding NUPs or library publishing ventures in the UK. The data gathered will:

  • Identify and classify existing and future NUPs / library led ventures in the UK
  • Learn of the motivations behind their establishment and their missions, visions and goals
  • Determine the types of output being published, e.g. monographs, journals, grey literature etc. and the service level, e.g. hosting, full publishing services
  • Gather information on governance and policies, such as peer review processes, contracts and licensing
  • Identify the publishing platforms being utilised – such as OJS/OMS, repositories, or commercial solutions
  • Ascertain what business models and distribution methods are being applied to formats, such as open access, print on demand, freemium etc.
  • Review the marketing and metadata workflows adopted to support end user discovery – such as DOAJ, DOAB, and library web scale discovery systems
  • Identify workarounds, gaps and frustrations in the workflows

A number of follow up interviews will enrich the data gathered in order to gain a snapshot of library publishing trends in the UK in 2016.

The research has been designed with a number of goals in mind; taking forward recommendations from the Jisc and AHRC OAPEN-UK final report on open access monographs that pushes for collaboration and best practice through sharing, and providing an evidence base to feed into the development of Jisc’s work on a shared publishing platform. It is also envisaged that this research will facilitate libraries and their institutions working together at a European level by establishing common goals and encouraging best practice and shared services across library publishers in Europe.

The study runs from February to June 2016. The presentation at LIBER 2016 will be the first opportunity to present and discuss the findings of this research.This study forms part of a larger Jisc research project focused on institutional publishing initiatives which includes academic led publishing ventures.

Graham Stone is Collections and Scholarly Communications Librarian at the University of Huddersfield, where he manages the information resources budget, including acquisitions, subscriptions and APCs, the University Repository and University Press. Graham is co-author of OAWAL (Open Access Workflows for Academic Librarians) and TERMS (Techniques in E-Resources Management) with Jill Emery (Portland State University) and is involved in HHuLOA, a Jisc OA best practice pathfinder project. He is currently undertaking a professional doctorate on the University Press.


4.2 A Model of Open-Access Scholarly Publishing: The Emory Center for Digital Scholarship

Allen E. Tullos, Emory University, USA

In 2013, Emory University in Atlanta, GA, reorganized its library space to create the Emory Center for Digital Scholarship (ECDS), where a staff of technologists, librarians, faculty, and trained graduate students collaborates with scholars and students from across the University and in the community to publish innovative, open-access scholarly projects. In support of these collaborations, ECDS provides consulting expertise, project coordination, and a technology-rich space, with the long-term goal of developing sustainable models of digital scholarship and pedagogy for academic and public use. As co-director of ECDS, I will discuss in this paper the efforts of ECDS to serve as an agile center that fosters responsive relationships with researchers seeking digital means of publishing and preserving content. I will include examples of the kinds of scholarly digital publishing we have facilitated, along with some of the challenges faced and solutions offered, before concluding with suggested best practices for creating library-based spaces to advance open-access, digital humanities publishing.

Structure of Paper Presentation

  • A brief introductory description of the 2013 reorganization of Emory University’s main library space and functionality to create ECDS, a consolidation and re-imagining of previously separate units that had supported scholarly innovation, digital pedagogy, and publishing.
  • A discussion of some of the challenges and opportunities associated with creating and sustaining open-access digital publications using platforms based in Drupal, WordPress, Omeka, and Django-Python.
  • Examples of two major ECDS projects:

Voyages: Slave Trade Database ( Voyages is the basic reference source for the study of the slave trade by scholars, schools, genealogists, and the general public. Online for seven years, the site draws on four decades of archival research on five continents to offer public access to details of nearly 40,000 slave trading voyages between Africa and the New World from the sixteenth to the nineteenth century. It is one of the first web-based databases to use crowdsourcing to correct existing information and to attract new contributions to its core database. The Voyages’ team is currently undertaking a complete rewriting and updating of the site’s code as well as making provision for long-term preservation and data protection. My paper presentation will report on the recoding project, the multiyear process of international collaboration, and the expanded capabilities of Voyages’ site, which includes new language translations, dynamic maps, and a redesigned user interface.

Southern Spaces ( Now in its second decade, the pioneering, open-access, peer-reviewed, multimedia journal Southern Spaces has just completed a migration of the site’s content, review, and administrative interface to the Drupal 7 platform. This paper will discuss the sustainability model for Southern Spaces, which relies heavily upon—and contributes to—the training of humanities graduate students in digital publishing skills.

  • Concluding remarks on how library-based centers such as ECDS can help fulfill the publishing and teaching mission of research universities.

Allen E. Tullos is Professor of History at Emory University and Co-Director of the Emory Center for Digital Scholarship. He is senior editor and co-founder (2004) of the peer-reviewed, multi-media, online journal Southern Spaces ( He is author of Alabama Getaway: The Political Imaginary and the Heart of Dixie and Habits of Industry, which won the Sydnor Award of the Southern Historical Association. From 1982 until 2004 he was editor of the journal Southern Changes. He is co-producer with Natasha Trethewey of the ongoing online series ‘Poets in Place’ (2005-present). He has published dozens of articles and numerous book chapters on U.S. popular music, visual culture, the politics of space, and contemporary politics. He was co-producer and sound recordist on the award-winning documentary films Born for Hard Luck: Peg Leg Sam Jackson (1976), Being a Joines: A Life in the Brushy Mountains (1981), and A Singing Stream: A Black Family Chronicle (1986) in the American Traditional Culture Series, and he is producer of the documentary Tommie Bass. He is the recipient of fellowships from the National Endowment for the Humanities, the American Council of Learned Societies, and Yale University. He has served on the national advisory board of the American Routes radio project since 2001, and is a member of the editorial advisory boards of two book series, New Directions in Southern Studies (University of North Carolina Press) and Politics and Culture in the Twentieth-Century South (University of Georgia Press).

16.30–17.30 World Café: LIBER Strategy 2018-22

Congress Hall, Floor 2½

Chair: Maurits van De Graaf, Plieade Consulting, The Netherlands

Dowload presentation (PDF): World Cafe

19.00- Conference Dinner

Restaurant Bank, Unioninkatu 20, Helsinki


President of LIBER Kristiina Hormia-Poutanen, The National Library of Finland
Deputy Mayor Pekka Sauri, City of Helsinki
University Librarian Kimmo Tuominen, Helsinki University Library
(+ Ms Jeannette Frey, Chair of the LIBER Conference Programme Committee, LIBER Vice-President)

Other programme: Philomela Choir


08.00-18.00 Registration

Entrance Hall, First Floor

09.00–10.30 Session 5: Content and Processes

Session 5: Content and Processes

Room 302-303, Floor 3

Chair: Birgit Schmidt, Göttingen State and University Library, Germany


5.1 Defining National Solutions for Managing Book Collections and Improving Digital Access

Neil Grindley and Paola Marchionni, Jisc, UK

Download presentation (PDF): 5-1_Grindley_Marchionni_Defining_National_Solutions

In 2014, Jisc published a National Monograph Strategy Roadmap which set out the vision that ‘within 5 years UK researchers and students will have unparalleled access to a distributed national research collection enabled by an open collaborative national infrastructure’. The Roadmap then listed a number of initiatives and investments that would be required to achieve the vision.

Two years later, solid progress is being made towards putting in place a national infrastructure but the process and the difficulty of trying to transition from a ‘strategic vision’ towards a series of actionable, practical, affordable and realistic ‘solutions’ has been instructive. One of the principal difficulties has been to try and restrict and prioritise the problems on which to focus in a domain where it is almost impossible to talk about single issues (for example, metadata quality, or shared print solutions) without also tackling a whole series of dependent issues.

This paper focuses on UK national solutions that are being pursued in response to two problem statements. The first focuses on the lack of data that is currently available that would enable libraries confidently to make data-driven decisions about the management of their digital and print book collections. The proposed solution to this first problem is to build a National Knowledgebase which will not only bring together a comprehensive aggregation of UK academic library catalogue data but also incorporate other types of data input, including usage data and availability data. The novel aspect to this aspiration is the range of functions that the Knowledgebase is expected to support and the anticipation of it nurturing a national concept of a ‘collective collection’.

The paper will then address the second problem, namely that libraries want to ensure that researchers and learners have sustainable and convenient access to digital books but it is currently not obvious what is available or could be made available due to reasons ranging from copyright and licencing issues to sheer lack of availability of books digitally and in-commerce.

We will share the experience of working in close collaboration with ten diverse UK universities over the last six months. Through this pilot project we aim to identify the key barriers that institutions face when trying to provide access to books. We will identify factors such as legal, financial and usage-driven issues and will then prioritise a range of solutions that address those requirements. The solutions will then be tested and rolled out according to short- and long-term needs.

It is clear from early work that there is much to be gained from working with libraries to identify a long list of actual book titles that represent a problem for libraries in terms of access. This pragmatic approach typifies the distance we have come from the original strategic vision to the current focus on solutions and the urgency of pursuing them.

Neil Grindley is the Head of Resource Discovery at Jisc. He is accountable for several Jisc discovery services and has strategic responsibility for ensuring that libraries, archives and their users have convenient and sustainable access to a wider range of relevant resources that support teaching, learning and research. Prior to this role, Neil was responsible for the Digital Preservation programme at Jisc. He has a background in art history and digital humanities.

Paola Marchionni is the Head of Digital Resources for Teaching, Learning and Research at Jisc. She has responsibility for developing new models and partnerships for the funding of digital collections. She also works with colleagues on the promotion and discoverability of Jisc digital collections and on the development of appropriate impact assessment measures for digital resources. Her previous role at Jisc involved managing programme budgets ranging from £1m-£20m and focused on working with UK universities and other public and private organisations to undertake large scale digitisation of special and archival collections. She has a digital humanities background with a particular focus on literature and languages.


5.2 Personalized DMP Support Service: Lessons Learned and Best Practices

Aude Dieudé and Isabelle Kratz, EPFL, Switzerland

Download presentation (PDF): 5-2_Dieude_Kratz_Personalized_DMP_Support_Servicef

In what ways can a research library foster innovative services and concrete solutions for opening up new pathways to interacting with and creating knowledge? In February 2015, the EPFL Library paved the way by creating the first personalized data management plan (DMP) support service in Switzerland to best answer the needs of its researchers. Set up in close collaboration with the Research Office and the IT Department at the EPFL, this service  comprises data librarians, research data specialists, and liaison librarians, who can customise their expertise according to the project’s research field. Collaborating more closely with researchers in an international environment and offering them tailored insights and training on how to optimise their research data management has contributed to building stronger trust relationships. Working with them individually or with their teams and their labs, while being present throughout the life cycle of their data, encouraged them to rethink their habits and refine their long-term methodologies and strategies. Our experience demonstrates that this personalised approach, coupled with the creation of regular institutional training and workshops on open access, data mining, data visualisation and data management planning tools such as DMPonline, expanded this initiative and strengthened our efforts to reach a more diverse and larger audience. From theory to practice and from practice back to theory, our approach was both pragmatic and scientific focusing on the urgent and current needs of EPFL researchers, project leaders, PhD and postdoctoral students. Thanks to the DMP personalised and proactive support service, our team has provided its expertise on 32 projects and met with a wide range of collaborators including researchers, project managers, PhDs, postdocs and scientific fellows. This experience altered their perception regarding the Library’s role in opening up new pathways to knowledge from groups of research experts to reach larger communities. By creating this personalised DMP support service, the Rolex Learning Center Library put into light the new role of the library as a ‘one-stop-shop’, where researchers can receive tailored guidance regarding their data management, visualisation, publication and storage. This pioneering approach in Switzerland has also served as a springboard for the national project dedicated to Data Life Cycle Management (DLCM), which aims at offering research data management tailored tools, training and services on a national level.

Aude Dieudé received her PhD from Duke University and specialises in research data management at the École Polytechnique Fédérale de Lausanne (EPFL). She coordinates the personalised data management plan (DMP) support service at the Rolex Learning Center (EPFL) and offers training in Switzerland and abroad on how to optimise research data management. In addition, she is leading the first stage of the Swiss national project (DLCM) focusing on providing sustainable and tangible solutions to implement research data life-cycle management.

Isabelle Kratz has been Library Director at the Swiss Ecole Polytechnique Fédérale de Lausanne (EPFL) since March 2012. Located in the famous building known as the Rolex Learning Center, the EPFL Library has recently been working to regain its place within the institutional research community, while not losing sight of students’ needs. Competencies and efforts have focused on major issues such as Open Access Publication and Open Research Data. The work is beginning to pay dividends and the Library now has a major role in the stewardship of services dedicated to researchers. Before coming to EPFL, Isabelle Kratz was Library Director at the Pierre and Marie Curie University in Paris, where she worked at modernising librarianship and libraries. Her library experience ranges from leading technical library services to managing important libraries with different positions in between. She is a graduate of the Ecole Nationale des Chartes (Paris) as archivist-paleographer (Ecole Nationale des Chartes, Paris), and she has a Master’s in History from University Paris I.


5.3 SowiDataNet – A User-Driven Repository for Data Sharing and Centralising Research Data from the Social and Economic Sciences in Germany

Monika Linne, GESIS Leibniz Institute for the Social Sciences, Germany

Download presentation (PDF): 5-3_Linne_SowiDataNet

Using digital repositories to manage and publish scientific research is well established and increasingly accepted within scholarly communities. This is not the case for research data from the social and economic sciences in Germany, since scholars from these scientific areas most of the time restrict their research data from being published and reused. German researchers and organisations produce big amounts of data, but all too often do not document, archive or publish it. This issue is opposed to the fact that flexible data distribution and the reuse of research data are becoming increasingly relevant in the social sciences. For this reason, the Leibniz Institute for the Social Sciences in collaboration with the Social Science Centre Berlin, the German Institute for Economic Research, and the German National Library of Economics, started the development of a new data repository: SowiDataNet.

SowiDataNet intends to reduce the reluctance in data sharing and to help establish a data sharing mentality in Germany. The disclosure of researchers’ concerns about data sharing is of great help in this matter, and so SowiDataNet is community driven. This requires close co-operation with all stakeholders. For this reason, a comprehensive requirements analysis has been conducted, which included expert interviews, literature reviews and a workshop addressing all stakeholders. At present, a well advanced prototype is being adjusted on the basis of user tests carried out by a heterogeneous group of scholars from different research institutions.

The main focus of SowiDataNet is based upon quantitative data from the social and economic sciences and, as such, on two specifically empirically oriented scientific disciplines. The core of this network will be a web-based, independent infrastructure that allows for low-threshold archiving, standardised documentation and distribution of research data. To ensure high data quality as well as data protection, all submitted data will be reviewed by a data curator on the basis of a criteria catalogue.

Centralising research data from different scientific organisations and individual researchers is another aim of SowiDataNet. Currently, holding of research data in Germany is heavily fragmented, which precludes a user-friendly, centralised and, therefore, quick data retrieval. Research data is either held by individual scholars, research data centres or by institutions – in a more or less standardised form, all too often neither visible nor available for the academic community. Consequently, a broad overview of previously conducted research cannot be obtained. Due to this major hurdle, data reuse by other scholars underlies extremely high levels of complexity and effort, or in the worst – but not very uncommon – case is simply impossible. Resolving this unsatisfactory situation is an aim of SowiDataNet, which will integrate decentralised research data together within one repository network.

Monika Linne is a member of the ‘Archive Instruments and Metadata Standards’ team at GESIS, Data Archive for Social Sciences, Leibniz Institute for the Social Sciences. After her studies in sociology, she worked for the Federal Centre for Health Education of Germany in the field of health databases. Following this, she was employed as a Scientific Project Manager for media analysis at Unicepta in Cologne. Since 2010 she has been employed as a scientific associate at GESIS. She is also conducting social network analyses on team work for her dissertation.

09.00–10.30 Session 6: User-Centred Design

Session 6: User-Centred Design

Room Karl Lindahl, Floor 1½

Chair: Giannis Tsakonas, University of Patras, Greece


6.1 From Industry to Academia – User-Centred Design Driving Library Service Innovation

Sue Mehrer and Andy Priestner, University of Cambridge Library, UK

Download presentation (PDF): 6-1_Mehrer Priestner From Industry to Academia

In today’s consumer led market, for profit companies stay ahead of the curve by designing products and services which give them the competitive edge. Research libraries are not exempt from the race to prove their value and re-position their services in light of their users’ changing needs and expectations. At Cambridge University Library (CUL), we are applying user-centred design methodologies – widely used in the commercial sector – to discover opportunities for innovative library services.

Our FutureLib Innovation Programme ( seeks to drive forward innovation, emphasising the necessity of an ecosystem which better integrates digital and physical resources, services and spaces, in order to create a more streamlined user experience. The programme sees staff from across the University’s library community come together with a team of designers and developers to test ideas and concepts with library users through periods of rapid prototyping. The user-centred design methodologies employed include: ethnographic research techniques, such as participant observation, contextual interviews and diary studies; and participatory design workshops which involve ideation, card sorting and LEGO Serious Play. All of these methods help us to build a rich and highly detailed picture of user needs and behaviours.

An initial research phase presented a range of concepts and ideas which could be tested as potential service developments. A number of ideas are being taken forward as pilot projects. Current FutureLib projects include:

  1. Spacefinder. A web-based service which uses GPS technology and a range of search filters to enable users to find study spaces which match their individual needs and preferences. (
  2. ProtoLib. A series of protoype library spaces at various University locations to help us understand and build environments that will better fulfil the needs of 21st century researchers and students.
  3. North Star. Scoping the value of a new research platform for the University’s academics and researchers which could promote their research output via a single profile, simplify the bewildering array of platforms and processes with which they currently have to engage, and serve as a shop window for Cambridge’s world-leading research.

This approach to service development poses some challenges: an agile approach in a traditional organisational culture; sustained commitment from staff to contribute through project teams; a sustainable programme of projects; and capacity to translate these pilot projects into robust services where appropriate. However, the opportunities far outweigh the challenges: uncovering unexpected behaviours that challenge our perceptions; a deeper understanding of learning and research processes which can help us improve service touchpoints and add value to the user experience; and a detailed evidence base which informs the deployment of resources and strategic service planning.

Sue Mehrer has been Deputy University Librarian in the University of Cambridge since 2009. As part of Cambridge University Library’s leadership team, she is responsible for strategic planning and translating strategic priorities into operational objectives. For the past eighteen months, she has been leading on the Library’s innovation programme ‘FutureLib’, which seeks to introduce new approaches to service design in the digital age. She has previously worked at the Queen’s University of Belfast and the London School of Economics. She holds an MA and MBA from the Queen’s University of Belfast, and is a founder member of the RLUK (Research Libraries UK) Associate Directors Network, as well as a Fellow of the Leading Change Institute.

Andy Priestner currently divides his time between managing the Cambridge University Library ‘FutureLib’ innovation programme, which employs UX research methods and tests design concepts across the University’s libraries, and delivering training and consulting to the higher education sector and beyond. He originated the UX in Libraries Conference and his book of the same name will be published in May 2016.


6.2 Knowing Your Customer- Shaping Library Strategy

Penny Hicks, University of Manchester Library, UK

Download presentation (PDF): 6-2_Hicks_Knowing_your_customer

The results, conclusions and actions from the Manchester University Library’s three-year Knowing Your Customer perception tracking project have provided an extremely valuable engagement tool and influenced the thinking of both the Library and the University leadership teams.

Measuring changes in perception amongst both engaged and disengaged customers has provided an objective view of the service we offer. The results have been an interesting mix of pain and pleasure, and directly inform resource priorities for our people and our budgets.

Our approach has been to track perceptions over time on a wide variety of services and behaviours, and to map these to a range of customer demographics. As a result, we have rich and robust longitudinal survey data to inform our decision-making. Assessed alongside our business analytics, this customer perception study provides valuable, and often intriguing, insights.

The approach we have taken to our customer perception studies, employing a range of research techniques, repeating them regularly, and applying them to both physical and digital library services, delivers reliable and holistic results. This provides us with confidence in our strategic decision-making and injects agility into our operations, which we adjust rapidly and regularly in response to our findings. Some of the changes informed by the results, for example, the reallocation and refocusing of staff resources, developments in staff training, communications campaigns, investment in new furniture and layouts, online discovery and access improvements have led to 32% of customers stating the Library had improved over the previous 12 months.

But can improvement be sustained? Does the ‘wow’ factor get absorbed in to customer expectations. How do we keep the conversation open to be able to delight rather than just satisfy our customers?

Penny Hicks is Head of Strategic Marketing and Communications in the University of Manchester Library, and leads the recently formed Academic Engagement team and the Marketing and Communications team. From a creative design background, Penny worked in marketing in the private sector before entering marketing for HE at the University of Warwick. As Head of Corporate Marketing at the University of Salford, Penny led on the PR and communications for the new campus at MediaCityUK before moving to the University of Manchester in 2013.


6.3 Service Design as Method – Library Services Developed from Users’ Needs

Eva Dahlbäck and Martin Wincent, Stockholm University Library, Sweden

Download presentation (PDF): 6-3_Dahlback_Wincent_Service_Design_as_Method

In the library community we often consider ourselves as experts on what our users need from us, and from there we develop services that we think they need, this considering that our user groups are big and diverse. But do users need these services? Do they use them as much as we thought they would? And if the services aren’t so frequently used, why is that the case? Was there no need for them or can our users just not find them?

The digital revolution has been apparent for libraries during the last few years; the world has changed in the way how people use and find information. As libraries we have to change with the times and be at the forefront in order to meet our users’ needs, perhaps even before they realise they are missing something? This has made us think about how we do things; we concluded that we in Stockholm University Library need to understand our students’ and researchers’ everyday lives better. How do they solve their information needs? Are we at all a part of their daily routine? Do they use our services? Do they need our services? What is working well and what is not working at all? How high are the thresholds to reach the information users need to full fill their studies and research?

To answer these questions we have used ‘Service Design’. The ‘Service Design’ method is quite new in the library world and has its origins in product design but it has gradually become applied in design services within a wide range of companies and organisations. The method relies on interviewing users qualitatively and analysing the responses to identify different behaviours. Based on these patterns, you can reach conclusions about users’ needs and habits. This is an agile process, it is iterated, the interviews and analyse are repeated, and between each round we check which patterns have been detected and perhaps make changes before the next round of interviews. The end result is a suggestion of how existing services may change and new services can be created, hopefully with an enhanced customer experience.

In association with a service design agency we have carried out an in-depth study of our users’ daily lives and needs. With its methods the agency has helped us to find user patterns and showed results to us in a clear way, illustrations of the user’s way to use the library and the its information. This has helped us to understand our users’ needs and on this basis we can design our library services. We think that this also could be a starting point for a change in our cultural mindset, put the focus on the user and develop our services from there. In this presentation we will give you some examples of the discoveries we made as well as some of the actions we plan to take on the insights received.

Eva Dahlbäck is a Process Manager in Stockholm University Library, working earlier at the Library as a librarian and manager for the Customer Service Department. At LIBER 2014 in Riga she presented ‘Going Digital in the Closed Stacks – Library Logistics with a Smart Phone’. She has a degree in Geography from Stockholm University, and a Master’s in Information and Library Science from Uppsala University.

Martin Wincent is Process Manager at Stockholm University Library. Since September 2015, he has been part of the Process Manager team that work with business development at Stockholm University Library, and to find new ways to make sure the library meets the users’ needs and the ever changing task of a research library. He was previously engaged with facilitating the process of building Stockholm University Press, which is a new and unique way of academic publishing in Sweden. Previously worked on strategic and visual communication in various campaigns at the European Centre for Disease Prevention and Control (ECDC), and specifically with the centre’s lmpact Factor- listed journal Eurosurveillance. He also has a firm grasp of working with communication within academia as he has been working on a number of strategic communications-related assignments at Stockholm University since 2011.

09.00–10.30 Session 7: Possibilities and Pitfalls of RDM

Session 7: Possibilities and Pitfalls of RDM

Siltasaari Hall, Floor 1

Chair: Hilde van Wijngaarden, Amsterdam University of Applied Sciences, The Netherlands


7.1 ‘The Road to Data Sharing is Paved with Good Intentions’: Looking at UK Research Data Policies

Laurence Horton, London School of Economics and Political Science, UK

Download presentation (PDF): 7-1_Horton_Looking_at_UK_Research_Data_Policies

In 2011 the University of Edinburgh became the first UK Higher Education Institution (HEI) to adopt a research data policy. As of late 2015, 20 per cent of UK HEIs now have a policy. Whereas recommendations exist on what should go into a policy, there is no analysis on what is going in policies.

This paper compared the content of policies to see if a standard form and language is emerging.The paper will show the adoption of two approaches. The first is a ‘general principles’ approach. This policy is short, strong on the normative values for data re-use and preservation and general goals, but weak on policy detail and enforcement mechanisms. The other approach is a formal ‘legalistic’ style; it is longer, specific in requirements, strong on definitions but not necessarily clear in direction or easy for researchers to work with.

Policies are tested for type of university (research intensive vs non-research intensive) and age (university cohort). They are compared across date of publication and if mention of institutional support is made. The paper looks at a requirement to write a data management plan and to whom the policy applies. Comparisons are also made on statements on ownership, retention and research ethics, and requirements on accessibility, open data, and costing data management. The paper also looks to see if the policy is subject to review.

The results of this research fed into London School of Economics and Political Science’s own draft research data policy and a summary of policies for the Digital Curation Center’s website.

Data underpinning this paper is available under a CC-BY license through the UK Data Service.

Laurence Horton is Data Librarian at the London School of Economics and Political Science, where he is responsible for providing the School’s Research Data Management support. He previously worked at GESIS – Leibniz Institute for the Social Sciences setting up CESSDA Training in RDM and digital preservation. He also worked at the UK Data Archive on a Jisc funded Research Data Management project and in acquisitions and preparation of datasets for re-use.


7.2 Data Management Support as Core Business of Research Libraries: Lessons Learned at Radboud University Library

Mijke Jetten, Maaike Messelink, Harrie Knippenberg and Tina Reilink, Radboud University, The Netherlands

Download presentation (PDF): 7-2_Mijke_Maaike_Data_Management_Support

University policies on research data management (RDM) generally state that researchers must store and manage their research data and make them accessible to others. Remarkably, these policies often overlook the very practical questions on storing, sharing and documenting data that researchers may have. We argue that robust IT infrastructures and adequate support services are vital to tackle the demands concerning RDM within universities.

In this paper, we take you on a journey to Nijmegen in The Netherlands. We present a case study in which the Library of Radboud University very smoothly acquired an integrated support role for the wider university. Our approach may be interesting to institutions that are developing research data management support. Radboud University Library acts as service desk to guide researchers through all phases of the data life cycle, and it provides a well-documented website, regular PhD training and tailor made workshops.

The Library is actively contributing in a development that may be called innovative for Dutch standards: integrating data preservation and sharing in the Current Research Information System (CRIS). The result is a one-stop-shop for researchers for archiving and registering research data, registering publications and uploading full text, and for registering the relationships between these products of research (Research Information Services, RIS). The Library provides support and training on both research data and publication management, thus emerging as a steady factor in the RDM world of temporarily projects and pilots.

Via the RIS interface, research data is automatically transferred to and preserved in the national DANS EASY data archive. It results in the further elaboration of the ‘front office back office’ model between DANS and Radboud University. For our RIS datasets, the Library is currently taking over part of the data curation process of the DANS EASY archive, checking Radboud University datasets with regard to metadata, preferred formats and anonymity.

Alongside this development, the Library is also involved in the encouragement of disciplinary RDM policies, with the help of a specially designed checklist that allows research institutes to supplement Radboud University’s general policy. In this paper, we illustrate that fundamental to both the RIS interface and the development of disciplinary policies is a solid partnership between the University Library, the IT section and Radboud University’s strategic department.

There is an increasing need for research libraries to acquire competence in research data management as part of their core business. The case study of Radboud University shows that the Library can become a strong and stable player in the field of research data management. We sense that the supportive and strategic steps we have taken worked out very well and that our challenges may inspire other libraries to deal with similar RDM issues.

Mijke Jetten is Project Manager for Expert Centre Research Data in Radboud University Library, and has spent the last two years setting up a service desk for research data management support at the Library. As a result, the Library now guides researchers through all phases of the data life cycle, and it provides a well-documented website, regular PhD training and tailor-made workshops. She has broad experience of empirical research: she graduated in Philosophy as well as in Religious Studies from Radboud University and, currently, she is finishing her PhD on interreligious adult education between Christians and Muslims.


7.3 Data Management Support at Leiden University

Peter Verhaar, Laurents Sesink, Fieke Schoots and Floor Frederiks, Leiden University, The Netherlands

Download presentation (PDF): 7-3_Verhaar_Data_Management_Support_at_Leiden_Uni

At Leiden University, it is increasingly recognised that effective data management forms an integral component of responsible research. To actively promote the stewardship of all the research data that are produced at Leiden University, a comprehensive, institution-wide programme was launched in 2015, which centrally aims to encourage its researchers to carefully plan the temporal storage, long-term preservation and potential reuse of their data. This programme, which is managed centrally by the Department of Academic Affairs, and which receives important contributions from academic staff, from Leiden University Libraries, and from the University’s central ICT organisation, basically consists of three parts. Firstly, a basic central policy has been formulated, containing clear guidelines for activities before, during and after research projects. The central aim of this institutional policy is to ensure that all Leiden-based research projects can effectively comply with the most common requirements stipulated by funding agencies, academic publishers, the Dutch standard evaluation protocol and the European data protection directive. As a second part of the data management programme, faculties have organised workshops and meetings, concentrating on the rationale and on the technical and organisational practicalities of effective data management in order to bring about a discipline-specific protocol. Data librarians employed by Leiden University Libraries have developed educational materials and provide training for PhDs in the principles and benefits of good data management. Thirdly, to ensure that scholars can genuinely make a reasoned selection among the many tools that are currently available, a central catalogue was developed which lists and characterises the most relevant data management services. The catalogue currently provides information about, amongst many other aspects, the organisations behind these services, the main academic disciplines which are targeted and the accepted file formats and metadata formats. The various aspects of these facilities have been classified using terminology provided by conceptual models developed by the UKDA, ANDS and the DCC. Using Leiden University’s policy guidelines as criteria, the overall suitability of each service has also been evaluated.

Leiden University’s data management programme has a total duration of three years, and its basic objective is to offer a comprehensive form of support, in which the data management policy which is propagated centrally is complemented by various forms of assistance which ought to make it easier for scholars to adhere to this policy. The catalogue of data management services also aims to bolster the implementation of an adequate technical infrastructure, as the qualitative evaluations of the services enable policy-makers and developers to quickly establish gaps or other shortcomings within existing facilities. This paper discusses the main preliminary results of the programme, its lessons learned, some challenges that emerged and a number of future directions for data management support.

The website offering access to the catalogue can be found at

Peter Verhaar studied English Literature and Book History at Leiden University and Computer Science at the Open University. He works as a lecturer in MA Book and Digital Media Studies at Leiden University, where he teaches courses on text encoding, database theory and text mining. In addition, he works as a senior Project Manager in Leiden University Libraries, where he focuses mostly on innovations in the field of scholarly communication, such as virtual research environments, data curation and open access publishing.

09.00–10.30 Session 8: Visionary Open Access?

Session 8: Visionary Open Access?

Congress Hall, Floor 2½

Chair: Lluis Anglada, CSUC, Spain


8.1 From Subscription to Fair Open Access: A Roadmap

Saskia C. J. de Vries, Radboud University Nijmegen, The Netherlands

Download presentation (PDF): 8-1_DeVries_From Subscription to Fair Open Access

Open Access publishing is often said to be the future of academic journals, but the actual move from a subscription model to an Open Access model is not easily achieved. Fair Open Access provides a model for flipping subscription journals to Open Access. This model has three main features:

  1. It is discipline-based: within each academic discipline, a foundation is established that helps flipping journals from subscription to Open Access. Linguistics in Open Access (LingOA, is an example of such a foundation. Existing networks within the discipline are exploited to influence editors to flip their journal to OA. In linguistics, three international journals have moved from their traditional publisher to a new open access publisher, moving their entire editorial staff, authors, and peer reviewers from the traditional subscription model to Fair Open Access.
  2. There are no author-facing charges. Article Processing Charges (APCs) for articles published in the flipped journals are paid by a five-year temporary fund established by the foundation. The foundation pays for APCs during the transition from subscription to Open Access, and also covers any legal costs and advice associated with flipping the journals. APCs are kept as low as possible, and ownership of the journal lies with the editors of a learned society.
  3. Long-term sustainability. After five years, journals join a multi-disciplinary broader association such as the Open Library of Humanities (OLH, which pays for APCs through its worldwide consortium of more than 200 contributing libraries. These libraries pay an annual sum for the APCs of flipped journals. The libraries also have a say in which journals are admitted to the OLH. As a result, they can abandon the subscriptions for the journals that have flipped and pay much lower APC-contributions to OLH instead. In this way, the flip from subscription to Fair Open Access comes full circle.


Saskia C. J. de Vries became an academic publisher with Kluwer in the 1980s after a short period of teaching Dutch Language and Literature. In 1992, the Board of the University of Amsterdam asked her to start up Amsterdam University Press, and she was its first Director. Over the twenty years of her directorship, Amsterdam University Press grew into an international, academic publisher with 20 employees in 2012, who were responsible for the approximately 200 books and 9 academic journals a year, 60 % of them in English, that were published. In 2006 she was co-founder of Leiden University Press, which has functioned as part of the University of Leiden since 2009. From 2008 till 2011, Amsterdam University Press was coordinator of the EU project Open Access Publishing in European Networks. Thanks to this project, AUP grew into one of the most innovative university presses in the world giving high priority to Open Access publishing.  As business models in the academic publishing world are changing, and since there seems to be a vast need within academia to explore new ways of disseminating academic research results funded with public money, she started her own business in 2012: Sampan – Academia & Publishing. She works with the Royal Netherlands Academy of Arts and Sciences, the National Library of the Netherlands, the Centre of Science and Technology (CWTS) and the Library at the University of Leiden, the Radboud University of Nijmegen (amongst other subjects also for OpenAIRE), and three other Universities of Applied Sciences. She is Project Leader of Linguistics in Open Access:


8.2 The FP7 Post-Grant Open Access Pilot: An All-Encompassing Gold Open Access Funding Initiative

Pablo De Castro, LIBER, The Netherlands; Saskia C. J. de Vries, Radboud Universiteit Nijmegen, The Netherlands

A new funding initiative was launched by the European Commission in May 2015 to cover the Open Access publishing costs of publications arising from over 8,000 finished (i.e. post-grant) FP7 projects. At the time of writing, eight months into the implementation of this FP7 Post-Grant Open Access Pilot, the initiative is consistently taking up and has already granted over 200 funding requests from eligible researchers and projects all across Europe.

This presentation will provide an updated insight on the progress of the initiative, which is being implemented in the framework of the OpenAIRE2020 European project in order to further support the European Commission’s Open Access policies. Up-to-date figures will be shared one year after its launch showing the current level of uptake of the initiative by countries, institutions and publishers and with an emphasis on the Scandinavian countries. The evolution of the average Article Processing Charge (APC) paid will be analysed, together with the impact of the no-hybrid policy on the project results. This policy for not supporting the costs of publishing Open Access articles in hybrid journals, which is aligned with the Gold Open Access policies of other research funders across the Continent, offers interesting opportunities for technical coordination and data sharing across funding initiatives and also with the publishers.

The way OpenAIRE has chosen to implement this FP7 Post-Grant Open Access Pilot involves closely working with libraries and research offices at institutions in order to disseminate the funding opportunity to their eligible researchers. Besides the intensive outreach activity, these institutional services often work as a hub in order to directly submit funding applications on behalf of the eligible authors at their institution. At a time when a growing number of Gold Open Access funding initiatives are run at institutions in many European countries, this additional research support task offers libraries an opportunity to get acquainted with the sources of funding for the institutional research activity and to play a much more active role in the scholarly communications landscape by getting involved at a much earlier stage of the research publishing cycle.

An updated perspective will finally be provided on the alternative funding mechanism that this EC FP7 Post-Grant Open Access Pilot aims to implement in order to support journals that charge no APCs to their authors. This additional project workline aims to support specific technical improvements of the publishing workflows for these journals as a means to balance the funding approach and cover a wider range of business models for Open Access publishing.

Pablo de Castro works as Open Access Project Officer at LIBER, the Association of European Research Libraries, based in The Hague, where he coordinates the implementation of the OpenAIRE FP7 Post-Grant Open Access Pilot. He is an expert in Open Access and research information workflows and management systems, an area he previously worked at for GrandIR Ltd in Edinburgh, building upon the activity delivered for the UK RepositoryNet+ Project at EDINA National Data Centre. He has a MSc/BSc in Physics from Universidad Complutense de Madrid (UCM), and a background as Institutional Repository Manager for the Spanish National Research Council (CSIC) and Open Access advocate for Carlos III University in Madrid. Besides being an ORCID Ambassador, Pablo also serves on the euroCRIS Board as lead of the CRIS/IR Interoperability Task Group.


8.3 Open Access Depends on Us Professors! Europe’s Open Access Champions

Vanessa Proudman, SPARC Europe, The Netherlands

Download presentation (PDF): 8-3_Proudman_Open_Access_Depends_on_Us_Professors

‘Open Access depends on us professors!’

‘Stop discriminating against Open Access publications in research evaluation.’

‘I would like to see more intense competition on price and service.’

These are some of the statements from Europe’s rectors, professors, senior and junior researchers and administrators on what still needs to be done to achieve more Open Access.

Despite seeing significant international and national Open Access policy development across Europe, the library community is still having challenges in implementing that policy on various levels. It is, after all, the research community and senior administration who can vote with their feet against traditional publishing practices and support new forms, and who can show their trust in the quality of OA, and it is these communities who can impact and review how research is currently disseminated and evaluated. It is for this reason that SPARC Europe is highlighting the importance of the people in our research communities who are helping make Open Access happen.

SPARC Europe is doing this by bringing champions together in a new online showcase, Europe’s Open Access Champions. This features a range of academics and senior administrators or champions who are making the case for Open Access amongst their peers. They are generating more momentum for more access to Europe’s research results within their research communities. They tell us why and how – in their own words – on the Europe’s Open Access Champions site.

In the first instance, this presentation will provide an insight into the development of the champion showcase. It will then share a range of complementary but also very different views on the significance of OA to those in diverse research roles and from various research disciplines and countries. How does OA affect research careers? What are some of the current key challenges with OA for the research community, what suggestions do they have for how to tackle them within the community, and what still needs to be done to unlock more OA?

The presentation will then go on to share the lessons learnt by various libraries across Europe on how they have engaged champions in OA work and what makes a good OA champion from a librarian/OA advocate perspective. To conclude, this presentation seeks to inspire the European academic library community to partner with more champions to help implement OA from within the research communities for more rapid Open Access to Europe’s research results.

Vanessa Proudman is the owner of Proud2Know, a consultancy that supports the further development of European academic libraries with a specific focus on research support. Vanessa has twenty years of international experience working with numerous university libraries, foundations and research institutions from more than ten countries. She also headed information and IT at a UN-affiliated international research institution in Vienna for 10 years. She is SPARC Europe’s programme manager.

10.30–11.00 Coffee Break Sponsored by Eduix

Landings and Foyers on Floors 1, 1½, 2½ and 3

11.00–11.30 Plenary Session 2: Digital Humanities in and of the Library - Dr Peter Leonard, Director, Digital Humanities Lab, Yale University Library, USA

Digital Humanities in and of the Library

Congress Hall, Floor 2½

INVITED SPEAKER: Peter Leonard, Yale University, USA

Chair: Wolfram Horstmann, Göttingen State and University Library, Germany

Download presentation (PDF): Leonard_Digital_Humanities_In_and_of_the_Library

Libraries are increasingly being called upon to help scholars make sense of large quantities of digitized cultural material. Though these institutions are well-versed in many forms of knowledge management and organization, the particular skills demanded by the era of ‘big data’ present a new challenge. Digital Humanities Labs inside research libraries represent one possible pathway for meeting the needs of humanities scholars in the era of text and data mining.  With a focus on Yale’s new DHLab, this talk will explore possibilities around two unique strengths of libraries: special collections and electronic data licensed from commercial vendor.

Dr Peter Leonard is the Director of the Digital Humanities Lab in Yale University Library. He received his PhD in Scandinavian literature from the University of Washington, Seattle, in 2011.  Prior to coming to Yale he had responsibility for Humanities Research Computing at the University of Chicago, and was a post-doctoral researcher at UCLA on an award from Google to study the Nordic-language volumes in Google Books. During 2007-2008 he served as a visiting researcher at Uppsala University in Sweden as a Fulbright fellow.

11.30–11.45 Discussion

11.45–12.00 Poster Session I: Poster Presentations

Congress Hall, Floor 2½

Chair: Claudia Fabian, Bavarian State Library, Germany

Download presentation (PDF): Poster_Session_I

See Poster Exhibition for more details on posters.

12.00–13.00 Lunch

Restaurant Paasi, Floor 2

Paasin Kellari, Floor 0

12.15–13.00 Conference Programme Committee (by invitation)

Salikabinetti in Restaurant Paasi, Floor 2

12.30–12.50 Sponsor: Strategy Update: Insight and Outlook – A Review of the Royal Society of Chemistry’s Open Access Programme

Insight and Outlook – A Review of the Royal Society of Chemistry’s Open Access Programme

Congress Hall, Floor 2½

Matt Straiges, Royal Society of Chemistry, UK

Chair: Pablo de Castro, LIBER, The Netherlands


To support the transition to Open Access (OA ), the Royal Society of Chemistry introduced the Gold for Gold initiative in 2012, rewarding all institutions subscribing to RSC Gold with voucher codes to make papers available via OA, free of charge.

The ‘Gold for Gold’ scheme started as a pilot for the UK only and was rolled out to universities and research institutes in the rest of the world in 2013. In 2015 more than 700 customers qualified for this project and over 10,000 voucher codes were issued.

We will provide background information and figures about the usage of the vouchers and acceptance of the project. We will review if there is a traceable record of success,  what effect the Gold for Gold project has on the RSC publications, if there is any measurable global impact; and finally what changes to expect in the future.

With this presentation we want to support and add to the discussion around transition to Open Access, to promote Open Science and encourage further development of open access policies.

Matt Straiges is Head of Sales for the global academic market at the Royal Society of Chemistry. Prior to joining the Royal Society of Chemistry in 2011, Matt held senior sales positions at Thomson Reuters, ProQuest and McGraw-Hill. Matt has 15 years of publishing sales experience working with corporate, government and academic clients globally. Matt is based in the Royal Society of Chemistry’s US sales office in Philadelphia, Pennsylvania.

12.50–13.00 Discussion

13.00–13.20 Sponsor: Strategy Update: Yearning and Yielding to Change; Deconstructing Library Technology

Yearning and Yielding to Change; Deconstructing Library Technology

Congress Hall, Floor 2½

Christopher Spalding,Software Services, EBSCO
Chair: Wilhelm Widmark, Stockholm University Library, Sweden

Download presentation (PDF): Spalding_EBSCO_Sponsor_strategy_update

Yearning and Yielding to Change; Deconstructing Library Technology

Library technology has traditionally centred on the integrated library system (ILS) or library services platform (LSP). The ILS/LSP provides libraries with a holistic solution to manage all aspects of the library’s operations. Yet, at times, this ‘all-inclusive’ approach to library management may not be required or even desired.

Libraries may indeed have an interest in the unravelling of monolithic systems in favour of deconstructing the technology ecosphere to support evolving institutional needs. This model can bring increased workflow efficiencies and result in better services. Moreover, deconstruction may spur innovation in areas of information literacy, research metrics, linked data, and beyond.

Deconstruction may in fact be well under way. Worldwide libraries are stitching together a loosely associated ecosphere of applications. This tapestry – which includes ‘stand-alone’ discovery, self-check systems, and ‘core’ ILS modules – goes beyond library applications, extending into other areas such as business intelligence (BI), customer relationship management (CRM), and financials (ERP). What’s more, deconstruction may allow for cost efficiencies when properly deployed and supported.

Of course, deconstruction has its challenges. Vendors and libraries alike need to think differently about how software and applications are built and communicate with each other. It requires language-agnostic APIs; simple yet powerful interfaces that support independent processes and tie loosely coupled applications together into robust wholes.

As library technology yields to a new, deconstructed paradigm, the library community at large – both libraries and software vendors – must come together. The community as such plays a pivotal role in defining technical standards and best practices, in creating a rich array of applications, and also in the establishing of business models that support vendor and library interests alike.

This paper will look at the deconstruction of library technology and its technological and business underpinnings. It will present work currently underway to create a foundation platform of micro-services as the core of a deconstructed model. And the paper will also look at the use of open source as the foundation of innovation, cost efficiencies, and community involvement.

Christopher Spalding, Director of Open Source Platforms and Communities at EBSCO Information Services, has spent most of his career working with systems for both research level libraries and vendors.  Initially coming from the search engine vertical while working for, where his interest for data and data management grew, he gravitated to working within academic institutions within the library space. After managing library systems at Boston University and Simmons College in Boston, Massachusetts, he joined the Ex Libris Group (a library automation company) supporting and later architecting solutions for customers in the market with a focus on discovery and library services platforms. He has also held positions managing systems and systems departments within Novo Nordisk in Denmark and Emory University, Atlanta, GA, as Director of Library Core Services. With a career long interest in open source solutions and community driven projects, he is now engaged in supporting EBSCO Information Industries’ commitment to an open source vision that supports innovative platforms and tools that focus on choice for libraries; choice that can be represented today and into future.

13.20–13.30 Discussion

13.30–13.50 Sponsor: Strategy Update: Libraries at the Heart of Research and Teaching

Libraries at the Heart of Research and Teaching

Congress Hall, Floor 2½

Dr Tamar Sadeh,  Ex Libris, Israel
Chair: Wilhelm Widmark, Stockholm University Library, Sweden

Download presentation (PDF): Sadeh_ExLibris_Sponsor_strategy_update

While the conversation about how academic libraries contribute to their institution typically focuses on research, the content that researchers create serves another important goal: the transfer of knowledge to students. The role of libraries in the support of teaching and learning cannot be overestimated.

At the core of the interaction between libraries and teaching and learning are course reading lists. Well-structured, up-to-date reading lists describe an academic corpus of data pertaining to a topic and often serve as students’ first encounter with the academic library. However, creating, maintaining, providing access to, and monitoring such lists present a real challenge.

These tasks are usually divided among several systems and require a number of disconnected workflows. Furthermore, course materials are often saved and shared on multiple platforms, primarily course-management systems and library catalogs or discovery systems. As a result, readings lists are far from fulfilling their potential.

In this session, we will discuss the ways in which libraries can better support the creation, maintenance, use and evaluation of reading lists. In addition, we will explain how a reading-list repository can be leveraged through analytics to provide instructors and libraries with information that is crucial to the success of institutional teaching and learning activities. A new reading-list initiative at Ex Libris will be presented.

Tamar Sadeh, with a bachelor’s degree in computer science and mathematics, began her career developing search engines for structured and unstructured data. At Ex Libris, a ProQuest Company that develops high-performance applications for libraries and information centers, she has taken an active role in the definition and marketing of various technologies since she joined the company in 1999. She holds a doctorate from City University London’s School of Informatics.In parallel with her work at Ex Libris, Tamar teaches at the David Yellin College in Jerusalem and volunteers as a narrator for audiobooks at the Central Library for the Blind.

13.50–14.00 Discussion

14.00–14.20 Plenary Session 3: Open Access 2020 – Initiative for the Large-Scale Transition to Open Access - Dr Ralf Schimmer, Max Planck Digital Library, Munich, Germany.

Open Access 2020: Initiatives for Large-Scale Transition to Open Access

Congress Hall, Floor 2½

Ralf Schimmer, Max Planck Digital Library, Germany

Chair: Anja Smit, Utrecht University Library, The Netherlands

Download presentation (PDF): Schimmer_Open_Access_2020

Over the course of the last ten to fifteen years, open access has become a shared vision of many, if not most, of the world’s national and international research councils. Open access as a principle is very well established in the international discourse on research policies; however, open access as a practice has yet to transform the traditional subscription-based publishing system, which is as vigorous and prosperous as ever, despite its inherent restrictions on access and usage and its remarkable detachment from the potentials of a 21st-century web-based publishing system. OA2020 aims to bring a new approach to the transactional side of the publishing system and the ways in which its cash flow is organized. The goal is to achieve on a larger scale what SCOAP3 has successfully done for some core journals in the field of High-Energy Physics: to convert journals from subscription to open access by re-directing the existing subscription spend into open access funds, and from these to finance the essential services that publishers provide for scholarly communication, i.e. the administration of peer review, editing, and open access article dissemination. OA2020 would enable an orderly transformation of the current publishing system, since the disruptions would affect only the underlying cash flows, rather than the publishing process itself or the roles of journals and publishers. The bonus is open access to research results from the moment of their publication. This presentation will describe the philosophical and practical considerations of this initiative and how momentum is expected to build up.

Dr Ralf Schimmer, as Head of Scientific Information Provision at the Max Planck Digital Library, is responsible for the electronic resources licensing programme for the entire Max Planck Society and for a broad range of Open Access and other information services. He has been a frequent co-organiser of the Berlin conferences on Open Access since 2003 and manages the Open Access publication charge agreements of the Max Planck Society. Currently, he is Chair of the Governing Council of SCOAP3, the Sponsoring Consortium for Open Access Publishing in Particle Physics, and the project manager for ‘Open Access 2020’, the Max Planck-initiated Open Access transformation initiative. He also serves on a variety of national and international committees and is a frequent member of the library advisory boards of publishers.

14.20 –14.35 Discussion

14.35–14.45 Poster Session II: Poster Presentations

Congress Hall, Floor 2½

Chair: Matthijs van Otegem, Erasmus University Rotterdam Library, The Netherlands

See Poster Exhibition for more details.

14.45–15.15 Coffee Break Sponsored by CAS, a Division of the American Chemical Society

Landings and Foyers on Floors 1, 1½, 2½ and 3

15.15–16.30 Meeting of Participants

Congress Hall, Floor 2½

16.30–17.30 Panel Session: Outsiders’ View, LIBER Strategy 2018-22

Outsider View: LIBER Strategy 2018-2022

Congress Hall, Floor 2½

Chair: Chris Banks, Imperial College London, UK

Panellists: Jean-Francois Dechamp (European Commission), Martha Whitehead (Canadian Association of Research Libraries), Roly Keating (CENL), Chris Hartgerink (Tilburg University)

As LIBER develops a vision for LIBER Libraries in 2022, it is important that we ask key research stakeholders about their views on this vision. Does this vision resonate with their views on the future of research? What activities should LIBER prioritise going forward? Representatives from partner organisations, research funders, young researchers and open science activists will be invited to share their views.

17.30–18.30 LIBER Executive Board Meeting*

Room 301, Floor 3

19.00– Conference Reception in the University of Helsinki Main Building

Helsinki University Main Building, Unioninkatu 34 Helsinki


Professor Hanna Snellman, University of Helsinki
Ms Jeannette Frey, Chair of the LIBER Conference Programme Committee, LIBER Vice-President

08.00-11.00 Registration

Entrance Hall, First Floor

09.00–10.30 Session 9: Open Science Skills and Training

Session 9: Open Science Skills and Training

Room Karl Lindahl, Floor 1½

Chair: Martin Svoboda, National Technical Library, Czech Republic


9.1. Best Practices in Training for Open Science: Experiences from FOSTER’s Two-Year Training Programme

Astrid Orth, Göttingen State and University Library, Germany;  Iryna Kuchma, Gwen Franck, Electronic Information for Libraries (EIFL)

Download presentation (PDF): 9-1_Orth_Best_Practices_in_Training_for_Open_Science

Training young researchers as well as multipliers who can reach out to them – namely librarians, project administrators and other relevant institutional stakeholders – was the aim of the two-year training programme which FOSTER started in February 2014. Changing attitudes, traditions and publishing habits requires continuous efforts on different levels with multi-faceted approaches in an environment characterised by strong forces of inertia. Libraries play a big role in this picture as will become clear by analysing the results.

With the help from the community the project has promoted and supported both engaging and instructive events that reached out to diverse disciplinary communities and countries in the European Research Area during 2014 and 2015. Through two open Calls for Trainings many different institutions and organisations applied for and successfully organised training events on Open Access and Open Science. The first round of funded training events in 2014 resulted in more than 1,700 participants in over 70 training events. Preliminary numbers indicate that during the second year 2015 well over 2,000 participants were trained through 24 initiatives in 18 countries. Among the most popular training topics was Open Access, being on a par with Open Data. The majority of trainings concentrated on young researchers and PhD students, the second largest group, however, being librarians and repository managers.

The presentation will provide an overview of the results in terms of trained audiences, disciplines as well as topics in relation to the FOSTER Open Science Taxonomy, where most of the training materials are now stored and available for re-use via the FOSTER portal. As we think the diversity of approaches was really astonishing, the presentation will summarise good practice examples and share lessons learned such that others organising similar training can benefit from the experiences.

Astrid Orth works in international and national projects and initiatives in the Electronic Publishing Unit in Göttingen State and University Library, with a strong focus on policies and services that enhance open access and research data management in libraries. In 2014 she became Project Officer for the recently started FOSTER project (, which creates Open Science training materials for key stakeholders in European research.


9.2 Data Management, New Tools,  New Organisation, and New Skills in the French Research Institute Irstea

Caroline Martin, Colette Cadiou and Emmanuelle Jannes-Ober, Irstea, France

Download presentation (PDF): 9-2_Martin_Data_Management_New_Tools_New_Organisation_and_New_Skills

In the context of E-science and open access, the visibility and impact of scientific results and data have become an important stake in its spread to users and society in the whole. The objective is to encourage the innovation process and create economic value. In the French National Research Institute of Science and Technology for Environment and Agriculture, Irstea (1), the department in charge of scientific and technical information, with the help of other professionals, e.g. scientists, IT professionals and ethics advisers, has recently developed services for researchers and their data management needs in order to meet open data European recommendations. This situation has required reviewing different workflows between databases, questioning organisational aspects between skills, occupations, and departments in the institute. In fact, the data management involves all professionals and researchers in assessing their working methods together.

These services proposed at the moment are :

  • Guidelines on data management, archiving and spreading
  • Managing a quality process on data management (ISO 9000 Quality certification)
  • Training sessions and seminars in the Institute to share this knowledge and to point out new skills and new transversal working methods. In particular, it is a management approach to support staff in future changes to the skills of librarians in a research institution by creating a training plan, and the implementation of an STI operational organisation to meet future challenges in scientific research.
  • Developing services as DOI creation, as the development of ‘IrsteaData’, a catalogue of datasets, as an important new part of our data publication system and based on close collaboration between librarians, scientists, technicians, IT professionals and lawyers.
  • Working on our vocabularies: as we have opened our institutional repository ( CemOA) , we are working on the mapping of our referentials with major vocabularies for all our research products( mapping of our Irstea thesaurus with Agrovoc and Gemet thesauri) and we plan to use Orcid, Geonames as well).

These new services have questioned the different workflows especially for the deposit process of data publication and the management of the interoperability between the Institute’s databases. Irstea, the National Research Institute of Science and Technology for Environment and Agriculture, is a public institute under the joint supervision of the Ministry of Research and the Ministry of Agriculture in France. Irstea has built a multidisciplinary and systemic approach to three domains, water, environmental technologies and land, which today form the basis of its strength and originality. The appropriation of scientific results is a very important mission of the institute, which wishes to act as a link between practitioners and scientists, and represents a collaborative space dedicated to the co-construction of knowledge.

Caroline Martin is a research engineer and a lawyer with a Master’s in Geopolitics, a Master’s in ‘information management’ from IEP  Paris, and an MBA in strategic information management (2014). She joined CNRS (in 2004) as information manager for the research unit which developed decision- making tools concerning scientific issues dedicated to elected people. Within this research unit, she developed a European network of scientific mediation on the science/society dialogue. She has explored dialogue between science and society from 2008 as chief editor of the scientific and technical journal ‘Sciences Eaux & Territoires’ ( at Irstea (Research Institute of Science and Technology for Environment and Agriculture). ‘Sciences Eaux & Territoires’ is an open access e-journal for the transfer of knowledge from research to practice in the environmental sciences and technologies. The journal focuses on the inter-disciplinary perspectives of the scientific topic to propose global, synthetic and practical answers to questions from the perspective of practitioners. She works on content marketing and digital strategies to reach the targeted public for the journal. She is in charge of scientific and technical information advocacy for the Department of STI and Prospective of Irstea as well, and she coordinates the teams working on open access, scientific archives and research data management.


9.3 Designing and Delivering an International MOOC on Research Data Management

Helen Tibbo, University of North Carolina-Chapel Hill, USA; Robin Rice, University of Edinburgh, UK

Download presentation (PDF): 9-3_Tibbo_Designing_and_Delivering_and_International_MOOC

This paper will introduce the Research Data Management MOOC (Massively Open Online Course), a product of the CRADLE project–Curating Research Assets and Data using Lifecycle Education ( – and the University of Edinburgh’s MANTRA (Research Data Management Training; programme. CRADLE is an IMLS (Institute of Museum and Library Services) funded project undertaken by the School of Information and Library Science and the Odum Institute at the University of North Carolina at Chapel Hill. CRADLE is partnering with MANTRA to produce a MOOC that is relevant to librarians, archivists, and other information professionals tasked with research data management as well as to researchers themselves. This is the first international MOOC on data management and curation.

In 2005, the National Science Board in the US observed that ‘…data scientists [including] librarians [and] archivists… have the responsibility to design and implement education and outreach programs that make the benefits of data collections and digital information science available to the broadest possible range of researchers, educators, students, and the general public.’ Since then, research funders world-wide have asked grant applicants to provide data management plans (DMPs) with their proposals and scholarly journals are now asking authors to deposit their data when they submit articles for publication. Many researchers have found these requirements difficult to meet as they have not been trained in research data management (RDM) and have turned to librarians and data archivists for assistance. The need for research data management plans and archiving of data has been a wake-up call for researchers and librarians alike.

Libraries have begun to position themselves as solution centres for university-wide RDM awareness raising, training, and service provision. This is opening up an opportunity to engage with researchers ‘upstream’ in the research process (during pre-publication activity), but to be successful, library staff must be knowledgeable about RDM.

MANTRA has been providing RDM training materials to both librarians and researchers since 2011, by optimising the MANTRA materials for researchers themselves, and creating study materials in the form of the DIY RDM Training Kit for Librarians. In June 2015, MANTRA joined forces with the CRADLE team to develop curriculum for an international audience on data management and deliver it in the form of a Coursera MOOC to be offered through both institutions’ shopfronts starting 1st March, 2016 as an ‘on-demand’ (self-paced) course. The MOOC, ‘Research Data Management and Sharing’ (, consists of five weeks’ worth of lessons, delivered mainly by video lecture: Understanding Research Data, Data Management Planning, Working with Data, Sharing Data, and Archiving Data. While the course is free, a certificate of completion can be earned for a small fee.

By the time of the LIBER Annual Conference we will be able to report on our experience delivering this MOOC to an international audience that includes both information professionals and researchers. We will have three months of data to analyse regarding demographic characteristics of the participants, use of the five modules, forum participation, and queries from the participants.

Helen Tibbo has been an educator for over 30 years. She earned an MA in American Studies, an MLS and a PhD in Library and Information Science. In 1989, she joined the Faculty of the School of Information and Library Science at the University of North Carolina, Chapel Hill, where she taught reference and online retrieval. She recognized the growing need for students to be trained in handling digital materials and the lack of resources for that training, and so in 2000 she started teaching Digital Preservation and Access, one of the first college courses of its kind in the world. Today she is a leader in training future digital curators and information technologists.

Robin Rice is Data Librarian at EDINA and Data Library, University of Edinburgh, Scotland, and Service Operations Manager of the University’s Research Data Service, a composite of data-related services delivered across Information Services for the University, including the Research Data MANTRA training course and Edinburgh DataShare repository. She has over twenty years of experience working as a data librarian in both American and British universities, and a Master’s degree in Library and Information Studies.

09.00–10.30 Session 10: Doing ‘Stuff’ with Data

Session 10: Doing ‘Stuff’ with Data

Room 302-303, Floor 3

Chair: Martin Hallik, University of Tartu, Estonia


10.1 The Radio and Television Archive’s Ritva Database as a Tool for Collecting, Using and Managing Research Data

Eeva Savolainen, National Audiovisual Institute of Finland

The digital era has opened new horizons for libraries, museums and archives. Collections and metadata are becoming digital. For researchers, this development has given better access to a larger amount of research data. On the other hand, the abundance of data also causes difficulties. The researcher’s dream of finding everything available may rather become a nightmare of drowning in a sea of information. Hence, data management has become a constant issue for both research and cultural heritage organisations alike.

In my paper, I will discuss the Finnish National Radio and Television Archive’s Ritva database and its user interface as tools for collecting, using and managing research data.

First, I will examine the possibilities the Ritva database provides for collecting research data. The database contains the programme stream of the primary Finnish TV channels and radio stations in their entirety since 2009. It also contains weekly samples, along with teletext pages, from other Finnish TV channels and radio stations. Compared to the earlier situation, the database is an improvement for collecting research data and providing the user with a one-stop shop to contemporary Finnish radio and television content. The access to the historical materials will also become easier, as the Finnish National Broadcasting Company YLE’s digitised programmes from 1960s to 2008 will be added to the database in the near future. The archive is responsible for both the recording of programmes and long-term preservation.

Second, I will discuss issues concerning the usage of the content in the Ritva database. Although the database makes it easier to locate and collect research data, for copyright reasons access is restricted to certain organisations, most of them legal deposit libraries. Digital copying and transmitting are not permitted on the computers dedicated for use of the content. For example, although the database has a digital desktop for making notes, at present it is not possible to transmit those notes digitally. Consequently, users have to use their own computers when taking notes.

Despite the restrictions, using the radio and television content via the Ritva database is easier than it was when the content was scattered around different companies and internet services. Although access to the content is and will remain restricted, the metadata of the database will be published online in 2016, making the information retrieval time- and place-independent. Moreover, a number of technical tools has been designed to support searching and using the content. I will discuss these tools and how they aim to make the usage of the database as effective and flexible as possible.

Finally, I review the possibilities the Ritva database offers in managing the research data. The Ritva database contains metadata received from external sources, and metadata produced by the cataloguers. Both the external and in-house metadata alike may help researchers in documenting their research data.

In conclusion, the Ritva database and its user interface offer usable tools for supporting research data management. The development of the database proceeds continuously in collaboration with potential users.

Eeva Savolainen works as Head Cataloguer at the Radio and Television Archiving Department of the National Audiovisual Institute of Finland. She has also worked in the Libraries of Tampere University and Kymenlaakso University of Applied Sciences. She is a member of STKS, the Finnish Research Library Association´s Working Group Services for Researchers.


10.2 If ‘Data is the New Gold’, Beware of Fool’s Gold and Gold Fever: Praxis and Pragmatics in Research Data Management

Hannelore Vanhaverbeke, KU Leuven, Belgium

The adage ‘data is the new gold’ brings long overdue recognition to the labour- and resource-intensive collection, structuring and sharing of data and to the enormous potential for increasing research efficiency and fostering innovation by good data management. We truly face a paradigm shift in the context of research data: the rise of data repositories and data journals, the emergence of new roles in data management, the Open Data movement, all bear testimony to the fact that data are precious assets indeed. Concurrently, numerous initiatives have arisen all pioneering good practices (e.g. DCC; RDA; FORCE11; RECODE; LERU Roadmap to Research Data).

However, the justified enthusiasm of Open Data advocates and the call for more data sharing may have an effect on researchers, institutions and funders akin to ‘gold fever’: an enthusiasm based on success stories and high expectations, but not always founded on firm facts. In many institutions a firm base to support the Open Data edifice is lacking or under construction. Policies, data management plans, infrastructure, supporting staff and services slowly begin to crystallise. It is also crucial to note that Open Data in itself is not ‘gold’ – it may as well be fool’s gold when formatting or metadata are inadequate to enable further use.

The proposed presentation shows how KU Leuven, a research-intensive university and LERU member, deals with the challenge of supporting research(ers) in sound data management. We take a practical and pragmatic stance showing how an institution can shortcut or at least (cost-)efficiently negotiate the ‘long and winding road’ to achieve the goal of more and better Open Data, involving ICT, the Research Coordination Office, the Library and the researchers. Our central message is that we need to think of the nuts and bolts involved when we want to guarantee the sustainability of the Open Data movement. Only in this way will the ‘new gold’ be available on a scale bypassing by far its physical counterpart.

Hannelore Vanhaverbeke was fascinated by archaeology since childhood and gained her PhD in Archaeology at KU Leuven (University of Leuven, Belgium) in 1999. The following years saw her active in survey research in Turkey, at KU Leuven as a postdoctoral researcher and later as an Assistant Professor at the M.A. Ersoy University in Burdur (Turkey).

Upon her return to Belgium in 2011, she was appointed to KU Leuven’s Research Coordination Office to head the Data Analysis Unit where her team manages the institutional repository and other research-related data, performs quantitative analyses, and advises on Open Access and Research Data Management. In this latter capacity, Hannelore wrote the current ID/OA mandate and RDM policy at KU Leuven and acquired FOSTER funding for a two-day Bootcamp on Open Science in 2014. She often hits the road to inform researchers on new developments and best practices in scholarly communication and research assessment, and strives to incorporate their feedback into developing better services. She combines enthusiasm for innovation with a critical attitude and likes to get to the bottom of things – a remnant of her archaeologist’s past. She is also an avid reader of printed books. And a mother of two.
10.3 Data Mining Beyond Text: Visual Analysis of the Vogue Archive

Lindsay King, Yale University, USA

Data mining projects in libraries have often been primarily focused on textual data, as with corpus linguistics or literature studies. However, visual analyses of datasets comprised of digital images with rich metadata, whether digitized by libraries or by vendors as licensed products, can lead to new avenues of research for scholars in the arts and humanities. Tools and techniques borrowed from other fields allow us to do a kind of “distant viewing” as well as sorting and quantifying of large collections of images, providing perspectives we would not otherwise have. As with text mining, visual analysis requires background knowledge of the corpus of data to make sense of the patterns or anomalies we might see. This presentation will use the ProQuest Vogue Archive as a demonstration of the types of research experiments enabled by access to the full data files under a perpetual access license. This vendor-digitized archive of every page of American Vogue from 1892 to the present provides an unprecedented window into history through a particular lens that touches visual and material culture, fashion, gender studies, marketing, and more, making it an especially rich site for experimentation into the possibilities of digital humanities research. It has already yielded fascinating results with text-mining approaches like topic modeling and n-gram searching—further experiments that allow scholars to observe design patterns and shifts over time, identify and sort color choices, or determine seasonal variations, promise to add another useful dimension to analysis of this material. These multifaceted approaches provide models for how libraries can create entry points for vast archives of data and heighten their interdisciplinary appeal.

Lindsay King is the Assistant Director for Access and Research Services in the Robert B. Haas Family Arts Library at Yale University. She is responsible for collection development, reference, instruction, and outreach supporting students and faculty in studio art, history of art, architecture, drama, theater studies and dance. Lindsay holds an MS in Library and Information Science from the University of Illinois and an MA in Modern Art History, Theory, and Criticism from the School of the Art Institute of Chicago. Her current research interests include art collecting and patronage, fashion history, and applications of digital humanities methods in the fine and performing arts. With Peter Leonard, Director of the Digital Humanities Laboratory at Yale, she has been a partner on the Robots Reading Vogue project that brings data-mining techniques to the ProQuest Vogue Archive.

09.00–10.30 Session 11: Building Together

Session 11: Building Together

Room Juho Rissanen, Floor 1½

Chair: Andris Vilks, National Library of Latvia


11.1 Building Altmetrics Services at HULib: Challenges and Opportunities

Susanna Nykyri and Valtteri Vainikka, Helsinki University Library, Finland

Download presentation (PDF): 11-1_Nykyri_Vainikka_Altmetrics

This paper and presentation covers the results of an ongoing altmetrics pilot project at  Helsinki University Library (HULib). Our goal is finding out whether existing bibliometrics services offered by HULib could be complemented by an altmetrics-based research visibility tracking service. We are especially interested in evaluating this approach for research in the humanities and social sciences (SSH) as bibliometrics for these fields are not an established practice compared to the natural and life sciences. Tracking societal impact via altmetrics would make our metrics services more well rounded across disciplines and highlight elements unreachable by traditional bibliometrics.

After evaluating common commercial altmetrics software platforms, PlumX was chosen in 2015 to be the back end of the project. During the same year, we enlisted volunteer researchers from all four Helsinki University campuses to participate by having their publications added to a public visibility profile. Our work started with researchers representing several fields such as astronomy, communication studies, computer science, gender studies, medicine and veterinary medicine.

Our findings have been somewhat surprising. Altmetrics is often lauded as being ideal to complement traditional bibliometric analyses, but in this case it tended to follow established metrics´ norms and limitations rather than enrich them. In local SSH research publishing in Finnish is still common and its digital footprints such as social media posts, blogs and news articles are mostly in local media outlets. These were not adequately covered by PlumX. In sciences and related fields we encountered the opposite: the system generally functioned well and there were numerous examples where the data enriched traditional citation-based metrics. Feedback from participants echoed these findings.

The central challenges we face are how altmetrics can be used to cover the differing publication cultures and especially publications in languages outside the lingua francas. Another important aspect concerns communication practices: as altmetrics is based on tracking digital markings such as ORCID numbers, DOI addresses and hashtags, it is imperative that these are used consistently not only in scholarly but also in mainstream media communications.

Altmetrics also links with the open access movement as widely available publications enjoy a much larger general audience and are easier to link to in mainstream media. As the citations that we track mostly come from established peer-reviewed journals, they tend to appear much more slowly. Societal impact on the other hand begins almost instantly after publication. This central altmetrics tenet was well supported in our findings: it was common that articles had high levels of societal impact before equivalent citation counts.

University libraries are among key organisations in developing robust altmetrics services. This opportunity should not be missed. In our experience emphasis is needed in marketing, maintaining co-operation within the academic community and technical development in particular regarding data coverage and quality. We are looking forward to expanding our new service to even more fields this year. Ironically for now it seems that fields that traditionally benefit from bibliometrics will also gain the most out of altmetrics.

Dr Susanna Nykyri works as an information specialist in Helsinki University Library (HULib), Research Services. In 2010, she completed her PhD in LIS (thesis titled ‘Equivalence and Translation Strategies in Multilingual Thesaurus Construction’). Prior to working with bibliometrics, research data and open access and teaching at the HULib Research Services, she was involved in developing the Finto-service in the National Library of Finland, worked for the Finnish Social Science Data Archive on the European metadata project LIMBER, as a university teacher and as a post-doc researcher in information studies at Åbo Akademi University. She is a specialist in bibliometrics, altmetrics, multilingual content management, open linked data and indexing and tagging. She acts as editor-in-chief of the Finnish scientific journal Informaatiotutkimus and as Vice-Chair of the Finnish Research Library Association (STKS).

Valtteri Vainikka also works as an information specialist in Helsinki University Library (HULib) Research Services. His main task is to make bibliometric and altmetric analyses and to teach several candidate, master as well as doctoral level courses provided by HULib. He also acts as a subject specialist for computer science. His main interests are tool and method development in research services and teaching. Already an MA, he is currently working with his doctoral dissertation, which focuses on bibliometric methods.


11.2 ‘Work Closely with the Community!’ Experiences from a Project on Research Data Management for Economic Journals

Sven Vlaeminck, ZBW Leibniz Information Centre for Economics, Germany

Download presentation (PDF): 11-2_Vlaeminck_Work_Closely_with_the_Community

The principles of validity, reliability and replicability are fundamental cornerstones of the scientific method. But despite the importance for research to be replicable, many scholarly journals still fail to support reproducibility of published empirical research. One of the main reasons is based on the lack of suitable data disclosure policies and corresponding data archives. In my paper, I trace the history of one of ZBW’s (Leibniz Information Centre for Economics) first research data management projects (EDaWaX) from a research project towards a regular service for editors of economic journals. The project consortium consisted of researchers, editors, information scientists and (at a later stage) from a German research data centre which can be seen as a prerequisite to successfully develop suitable services for the economic community.

EDaWaX began with limited knowledge in the field of data policies from economic journals: In the last decades, only a handful of publications on this topic have been published. Therefore the project firstly started with broader analyses on journals in economics and business studies. These journals have been evaluated whether they have a policy which aims to involve the research data used for econometric or statistical analyses in the publication process. In addition, the project empirically explored the data sharing behaviour of economists and developed an economic model on how researchers deal with such policies. The analyses phase of the project terminated with a study on data storage services for publication-related research data in research data centres in Germany and abroad.

Equipped with these new insights, EDaWaX started to develop a software which intendstaff s to facilitate the management of research data for editorial offices in the social sciences.

Especially in the phase of the software development the co-operation with the research community was crucial for the acceptance of the newly developed research infrastructure by economists. The close connection within the project consortium massively helped in discussions about the amount of metadata fields, user rights and workflows. Such formulation of requirements by the community was one key part; an evaluation of the project’s software application by more than fifteen editors in the social sciences and on annual meetings of learned societies for economics and business studies was another.

My paper will present the major outcomes of the EDaWaX project and will also include some lessons learned, especially with respect to the roll-out of an information infrastructure for a dedicated research community.


11.3 Predicting the Function of Library Bookshelves in 2025

Coen Wilders, Utrecht University Library, The Netherlands

Download presentation (PDF): 11-3_Wilders_Predicting_the_function_of_library_bookshelves

Many university libraries are questioning the function of bookshelves in the library space of the digital age. Research has shown that for a long time within libraries bookshelves had a crucial role, not only as a source of information, but also in creating an inspiring and stimulating atmosphere. Many still consider paper books as the core identity of libraries, especially within the Humanities. But times are changing. Understandably, current research is focusing on the digital revolution. In general, the conclusion is that digital publications will become predominant, certainly in the long run, and that we have to replace bookshelves by other facilities in our library space, in order to meet the needs of our users.

However, remarkably enough, despite these developments hardly anyone has tried to thoroughly answer the question what kind of function bookshelves might have within a future university library context. Utrecht University Library thinks answering this question is crucial, given the relevance bookshelves have always had in our library. Therefore, we set ourselves the bold goal of doing so, assuming that the academic world will become increasingly digitised, but also that user needs related to paper and digital publications can differ immensely among students and staff and also between disciplines. If any, what possible function does the bookshelf have in the university library space of, say, the year 2025?

In order to answer this challenging question, we carried out an extensive research project. On the one hand, we analysed our acquisition data for the last ten years, in order to find trends in the composition of our collections, which cover all scientific disciplines. And to predict how these trends will develop in the next ten years, we interviewed ten academic publishers, ranging from a small scale Humanities publisher to a big commercial Science publisher, on what determines whether a book title will become available as an e-book. On the other hand, we analysed trends in our user statistics, focusing on the various users of paper books. Moreover, to get a clear view on the current usage and function of our bookshelves, we did a large-scale survey of students and staff and discussed the outcomes of that survey with focus user groups.

We think the findings of our research are very important to those who, like us, are recreating the space in their libraries. This applies especially to those who would like to know what possible future function bookshelves could have in this space, and ensuring that they meet user needs for the next ten years. I will present how we see the future role of bookshelves in our library space, taking into account the huge differences between disciplines and the ongoing digitisation of academic publishing. I will explain how we came to our ideas and explain what implications they could have for other university libraries, who wish their space set for the year 2025.

Dr Coen Wilders leads a research project in Utrecht University Library on predicting the possible function of library bookshelves in the year 2025. He holds a PhD in early modern political history and is subject librarian within the Humanities. He has a special interest in collection development and collection management, both physical and digital. Recently, he has written about the responsibility of university libraries in relation to the discovery and delivery of scientific information.

09.00–10.30 Session 12: Supporting Digital Humanities

Session 12: Supporting Digital Humanities

Congress Hall, Floor 2½

Chair: Raf Dekeyser, LIBER Quarterly, Belgium


12.1 Cultural Heritage Materials in Digital Humanities Teaching – A Case of Data Literacy?

Maija Paavolainen, Helsinki University Library, Finland

Download presentation (PDF): 12-1_Paavolaien_Cultural_Heritage_Materials

Digital humanities is all about interesting humanities research questions that can be answered in a new way with quantitative methods applied to digital resources. These resources often consist of digital collections offered by cultural heritage institutions. Digital humanities research methods can be characterised as distant reading when they take the quantitative view on the qualitative material in question (text, metadata, pictures, sound) in contrast to close reading, interpretation of details and unique cases as in more traditional humanities research.

Teaching students to develop a digital humanities research approach requires familiarising students with digital heritage resources. If the emphasis remains too much on the quantitative, there is a danger that the topics of research are narrowed and focus too much on the canon or the self-evident first choices that are easily available. Learning to code and to use statistical methods is not enough. The ability to formulate relevant research questions develops hand in hand with the students’ overall thinking but it also depends on an acquaintance with the range of different sources and their content.

I’m presenting a case from Helsinki University Digital Humanities minor study block (25 ECT) that completed its pilot year in 2015-16. We developed a course where students engaged in both collaborative effort and reflective practice to evaluate the collections of Finnish cultural heritage institutions from the viewpoint of using them in research. The institutions participated in the course presenting their collections and answering students’ questions. I will draw together students’ findings on the availability of these collections as research data and analyse their responses to the diverse and changing field of digital cultural heritage.

To consider how a digital resource is suitable for further research use several features need to be considered. The collection should be downloadable as a data set and not only available through a search interface. Well-documented collections with good quality metadata that uses controlled vocabularies are also valuable. Relevant copyright issues should be thought through in a way that, for example, does not impose unnecessary restrictions by the institution on materials that by their date of publication already belong to the public domain. All this adds to the understanding of how different heritage materials respond to quantitative methods and how an institution could proceed in opening resources that generate interest.

Data literacy has been defined as combining more traditional information literacy with data management or statistical literacy. I want to suggest, that in addition to the more straightforward statistical skills that digital humanities methods entail, describing the skill of recognizing research potential of digital heritage collections as a special case of humanities data literacy brings about the change in the role of those materials in humanities research.

Maija Paavolainen is an Information Specialist with more than seven years of experience in teaching undergraduates to find and evaluate sources for research in Helsinki University Library.  In 2015 she has been developing Digital Humanities teaching for Helsinki University Faculty of Arts in a multidisciplinary team. With a background in Philosophy and Gender Studies, she cares about digitally- literate citizens’ equal access to knowledge and sees the University Library as a part of a co-operative network of Higher Education institutions, Cultural Heritage organisations and NGOs which are transforming research. She gave presentations at the ECIL European Conference on Information Literacy (2013, 2015) on information literacy teacher development and bachelor level teaching, and co-authored a presentation on digital humanities reproducible workflows for LIBER 2015.Twitter @mppaavol


12.2 What do Digital Humanists want from a National Library?

Steven Claeyssens and Martijn Kleppe, National Library of the Netherlands

Download presentation (PDF): 12-2_Caeyssens_What_do_Digital_Humanists_Want

Large-scale digitisation of historical paper publications enables Humanities scholars to analyse vast amounts of digital surrogates using machines, algorithms and software to ‘read’ the texts. These new types of analyses have fostered the rise of the Digital Humanities (DH) discipline greatly.

For national as well as academic libraries, the Digital Humanities is a new domain that can be tailored by the large amounts of digital datasets that we have available. However, a new domain asks for a new approach in assisting our patrons. At the National Library of the Netherlands (KB), we have ample experience with assisting Digital Humanities scholars. However, we found there is no one way solution for catering for the needs of Digital Humanists.

In this presentation we will present our experiences with assisting DH scholars by reflecting upon their requirements for both data selection and tool use in three cases. First, we will analyse the submitted proposals to the Researcher in Residence Programme which was organised by the KB in late 2015. Since 2014, the KB invites early career scholars to work with KB data and programmers during a residency which they spend (part-time) at the premises of the KB. Through this programme, the KB aims to gain a better insight into the needs of (Digital) Humanities scholars. The first three researchers were invited personally;  the current researchers-in-residence were selected by soliciting proposals with an open call. In total 12 proposals were submitted and reviewed. We analysed these submissions as starting point for creating an inventory of the requirements of Dutch DH scholars from the perspective of the National Library.

Second, we will analyse the issue ‘Historical Research and Delpher’ of the Tijdschrift voor tijdschriftstudies. The authors reflect on their experiences with Delpher, the full-text search engine of the Dutch National Digital Library. By describing their challenges while working with Delpher, they give insight in what they require of such a tool as well as its functionality for exploring large-scale datasets for their current research practices.

Finally, we will present the results of an analysis of all the requests for data from Digital Humanists received by the KB in 2015. What kind of data were they looking for? Why did they need the data? What were their expectations and what were their misconceptions?

In analysing these three cases, we identified both valuable as well as incompatible user requirements, indicating the conflicting expectations and interests of different disciplines and researchers. We therefore argue that a close collaboration between scholars and librarians is essential if we really want to advance the use of large digital libraries in the field of Digital Humanities.

Steven Claeyssens studied Germanic Philology (Ghent University) and Book and Publishing Studies (Leiden University) and obtained his PhD from Leiden University (history of publishing). He was formally Data Services Coordinator at the Koninklijke Bibliotheek, National Library of the Netherlands.


12.3 Taking Libraries’ Cultural Content to the User – Approaches and Experiences from the EEXCESS Project

Timo Borst, Maren Lehmann, Tamara Pianos and Nils Witt, ZBW Leibniz Information Centre for Economics, Germany

Download presentation (PDF): 12-3_Borst_Taking_Libraries_Cultural_Content_to_the_User

Since their beginnings, libraries and related cultural institutions were confident in the fact that users had to visit them in order to search, find and access their content. With the emergence and massive use of the World Wide Web and associated tools and technologies, this situation has drastically changed: if those institutions still want their content to be found and used, they must adapt themselves to those environments in which users expect digital content to be available. In the presentation, we show some of the approaches, use cases and technical implementations we developed in the EU project EEXCESS ( to support this new situation.

The general approach is to ‘inject’ digital content (both metadata and object files) into users’ daily environments like browsers, authoring environments like content management systems or Google Docs, or e-learning environments. Content is not just provided, but recommended by means of an organisational and technical framework of distributed partner recommenders and user profiles. Once a content partner has connected to this framework by establishing an Application Program Interface (API) and constantly responding to the EEXCESS queries, the results will be listed and merged with the results of the other partners. Depending on the software component installed either on a user’s local machine or on an application server, the list of recommendations is displayed in different ways: from a classical, text-oriented list, to a visualisation of metadata records.

We outline some user stories which we conceive as representative for our target groups (students and researchers). As an example of content consumption, we take the reading of a Wikipedia page in a local browser. During the reading process, literature matching the topic of the article – or a section of it – is automatically recommended. As an example of content production, we consider the creation and publishing of a blog post, which is supported by automatically recommending and citing related articles. In addition to these application scenarios, we provide some results from the iterative user tests and feedback we already received. As a general outcome, the overall acceptance of EEXCESS content and tools is high, but heavily depend on the relevance of recommendations and usability of software components.

We conclude the presentation by depicting some of the methods of achieving dissemination and sustainability of the project results. One approach is the maintenance of software components developed in EEXCESS in the context of user resp. developer platforms like the Chrome Web Store or the WordPress Plugin repository. Although the alignment with policy guidelines – and, in particular, with later releases of software environments like browsers or WordPress applications – may imply some additional efforts, this way of disseminating both project results and libraries’ content looks promising to us. Another activity is the support for setting up a new partner recommender in terms of a ‘partner wizard’, so that future partners can easily link into the EEXCESS recommender infrastructure. All software modules developed in the project are Open Source and can be found on GitHub.

Timo Borst received his Master of Computer Science from the Technical University, Berlin, and his PhD degree in Political Sciences, with a focus on empirical linguistic research, from the University of Marburg, Germany. His main topic is infrastructures for Open Science, with a particular focus on Repositories and Semantic Web. He works in the German National Library for Economics (ZBW) and is Head of the Department for Information Systems and Publishing Technologies. In addition, he is an occasional lecturer at Hamburg University of Applied Sciences (HAW).

10.30–11.00 Coffee Break

Landings and Foyers on Floors 1, 1½, 2½ and 3

11.00-11.20 Sponsor: Strategy Update: Electronic Resource Management: Why It’s Broken and How We Attempt to Fix It

Electronic Resource Management: Why It’s Broken and How We Attempt to Fix It

Congress Hall, Floor 2½

Kenneth Hole, Tind Technologies

Chair: Anja Smit, Utrecht University Library, The Netherlands

Download presentation (PDF): Hole TIND Strategy update

For more than a decade ERM systems have attempted to address libraries’ increased challenges related to electronic resource management. Some of the needs appear to be solved well, such as license management, while others are remained unsolved, in particular interoperability and workflow management. Interoperability is a challenge, especially when it comes to information retrieval: the ability to receive high-quality data from knowledge bases to support collection development and acquisition is still a struggle for many libraries. Looking into statistics management, there are still problems with retrieving information. While some ERMs now offer vendor integrations, it is often too complicated to implement this functionality. Instead, the libraries are still dealing with spreadsheets to manage their e-resources and usage statistics. As a consequence, libraries lose control over their resources, and the reduced information distribution from the vendors to the libraries lead to information asymmetries. This makes the task of planning and allocating library resources a huge challenge, ultimately creating a less efficient market.


TIND is developing a new library resource management system that aims to solve this challenge. In the design of the system, TIND has emphasised external integration with vendors and the Global Open Knowledgebase (GOKb) to achieve seamless management of both print and electronic resources.


Our talk will discuss fundamental questions related to library resource management:

  • Can the traditional separation between print and electronic resource management set limitations for interoperability and workflow management?
  • What are the benefits of combining both print and e-resources in a unified resource management system?
  • How can an open knowledge base create a more efficient market

Kenneth Hole is the Co-Founder and Product Manager at CERN spin-off TIND Technologies. He has a MSc in Technology Management from NTNU and Boston University. He works closely with TIND’s customers, giving him a solid understanding of library needs and an excellent base for designing TIND’s product development strategy. Special interests include electronic resource management, metadata quality and digital preservation.

11.20–11.30 Discussion

11.30-11.45 Library Innovation Awards Sponsored by OCLC

Congress Hall, Floor 2½

Chair: Jeannette Frey, BCU Lausanne, Switzerland

11.45-12.15 Plenary Session 4: Developments in Digital Scholarship - Dr Mia Ridge, Digital Curator, the British Library, London, UK

Developments in Digital Scholarship

Congress Hall, Floor 2½

INVITED SPEAKER: Dr Mia Ridge, British Library, London, UK

Chair: Julien Roche, University of Lille 1, France

Download presentation (PDF): Ridge_Developments_in_Digital_Scholarship

Digital technology has enabled new forms of collaboration, and data and knowledge sharing, but the behaviours of scholars and institutions has been slower to change. While some researchers seek to work with libraries, others collaborate with their peers in more ad hoc or grassroots projects. What can libraries learn from these forms of digitally-inflicted co-operative projects? The prsenter will look at developments in digital scholarship, and consider how the British Library’s core purposes, including custodianship and research, enables it to respond to these changes.

Mia Ridge gained her PhD in digital humanities (Department of History, Open University) with her thesis titled ‘Making digital history: The impact of digitality on public participation and scholarly practices in historical research’. Formerly Lead Web Developer at the Science Museum Group, she has worked internationally as a business analyst, digital consultant and web programmer in the cultural heritage and commercial sectors. She has held international fellowships at Trinity College Dublin/CENDARI, Ireland (2014), the Polis Center Institute on ‘Spatial Narrative and Deep Maps’ (2012) and the Roy Rosenzweig Center for History and New Media One Week One Tool program (2013), and had short Residencies at the Powerhouse Museum (2012) and the Cooper-Hewitt Design Museum (2012). She has post-graduate qualifications in software development and an MSc in Human-Centred Systems. She is Chair of the Museums Computer Group (MCG), and a member of the Executive Council of the Association for Computers and the Humanities (ACH).

12.15–12.30 Discussion

12.30 Conference Closing Ceremony

Congress Hall, Floor 2½

12.30–13.30 Lunch and Closing Reception

Restaurant Paasi, Floor 2

Paasin Kellari, Floor 0

13.00–15.00 LIBER Quarterly Editorial Board*

Salikabinetti in Restaurant Paasi, Floor 2

* By invitation



Download printable programme (pdf)